Managing Difficult Employee Behaviour Masterclass
Chapman ER 56 Waimea Road, Nelson, New ZealandThis interactive one-day Masterclass will cover:
• Practical steps and tools you can put to work immediately
• Techniques for identifying and managing behaviours which need to be addressed
• The management and processes for poor performance, misconduct, and serious misconduct
• Practical strategies to prevent and manage personal grievance claims
• Acquire the skills to conduct difficult conversations in an appropriate and confident manner