This interactive one-day Masterclass will cover:
• Practical steps and tools you can put to work immediately
• Techniques for identifying and managing behaviours which need to be addressed
• The management and processes for poor performance, misconduct, and serious misconduct
• Practical strategies to prevent and manage personal grievance claims
• Acquire the skills to conduct difficult conversations in an appropriate and confident manner

In this interactive webinar attendees will learn the principles and psychology of persuasion and tips to help you refine your personal negotiating style and improve your success in tricky situations, including getting the best out of difficult conversations. Who is…

These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios including COVID-19 subsidy payments.

There are many questions and scenarios that businesses need to consider and plan for with managing changing Alert levels and with the introduction of vaccines to the country. To further assist businesses with the many questions and considerations we are…

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

This interactive and informative webinar will help business owners and managers understand their Privacy Act obligations and make practical changes to ensure compliance. We will review the changes that came into effect on 1 December and discuss what that might…

This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.

This workshop looks at how to define your change management strategy and plan, while helping to identify the resources and individuals needed and who will facilitate the process and lead the required change.

This interactive and informative webinar will help business owners and managers understand their Privacy Act obligations and make practical changes to ensure compliance. We will review the changes that came into effect on 1 December and discuss what that might…

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

Knowing how to effectively manage performance and address disciplinary matters are foundation skills for any people manager. In this 1.5 hour online webinar you will review the options for addressing performance concerns; from initial informal discussions to performance improvement plans. …

In this interactive webinar attendees will learn the principles and psychology of persuasion and tips to help you refine your personal negotiating style and improve your success in tricky situations, including getting the best out of difficult conversations. Who is…