In this 2-hour webinar attendees will learn about key principles and the psychology of successful negotiation and persuasion, including tips to help refine their personal negotiating style and improve their success in tricky situations, including getting the best out of difficult conversations.  It therefore focuses heavily on communication and relationship management and is from an HR/people-management perspective. In this timeframe and format, our focus is information-sharing.  If, however, you would prefer a half-day workshop on this topic, which would include…

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios including COVID-19 subsidy payments.

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.

Knowing how to effectively manage performance and address disciplinary matters are foundation skills for any people manager. In this 1.5 hour online webinar you will review the options for addressing performance concerns; from initial informal discussions to performance improvement plans.  The second webinar (the following week) will then cover the steps and your obligations regarding a disciplinary process. You can attend this session alone or attend both to complete your learning experience. Attend 1 session for $180 + GST or…

This interactive one-day Masterclass will cover:
• Practical steps and tools you can put to work immediately
• Techniques for identifying and managing behaviours which need to be addressed
• The management and processes for poor performance, misconduct, and serious misconduct
• Practical strategies to prevent and manage personal grievance claims
• Acquire the skills to conduct difficult conversations in an appropriate and confident manner