Conflict is a normal part of working life but when it goes unaddressed it can quickly impact team morale, communication and productivity. In this practical webinar, you’ll learn simple, easy-to-apply strategies to address issues early, de-escalate tension, and have constructive conversations that strengthen working relationships.

In this webinar, we cover:

• Key causes and root triggers of workplace conflict
• Early intervention strategies to prevent escalation
• Practical easy to use tools for resolving conflict
• Reframing conflict as opportunity
• Having the conversation
• Understanding the impact of team dynamics (introvert/extrovert, people/task focus)
• Identifying “areas of rub” within your team
• Practical strategies and approaches for resolving informally
• Legal implications & alternative options (when to go formal)

This 2-hour webinar is practical, focused, and designed for employers, managers and leaders, plus anyone who works in a team or wants to build a more positive workplace culture.

This webinar is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy 

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