These interactive online workshops will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.
These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.
We know managing performance can at times be challenging, baffling and……frustrating. Successfully managing performance requires a combination of skills, knowledge and practical tools to maximise both individual and team performance results. In this 1.5 hour online seminar you will explore everyday performance management processes and tools, alongside learning more about options for addressing performance concerns-…
In this webinar you will learn practical skills about the disciplinary process and your obligations.
Have you ever sent an email to the wrong person, kept hold of client or employee personal information longer than needed, had an IT data breach, forgotten to remove an ex-employee's access from your systems, had someone ask for a reference without that person’s permission, or had a worried parent/partner ask for information about an employee?
These interactive online workshops are designed to elevate your leadership skills and empower you with practical tools and tips. This program is our most popular and perfect for newly appointed team leaders, existing leaders seeking formal training, and potential leaders looking to build a strong foundation.