Conflict is a normal part of working life, but unresolved issues can quickly impact team morale and productivity. This practical online workshop will give you the confidence and tools to address conflict early and constructively.

This online workshop is designed to provide participants with a comprehensive understanding of resilience and how to use practical strategies to improve the way they deal with tough situations.

This interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.

These 2 x 1.5hour interactive online workshops are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.

This practical online workshop is designed to help you confidently set expectations, manage performance day to day, and address issues early and fairly, while staying aligned with good employment practice and legal obligations.

This practical online workshop gives you a clear, step-by-step approach from the first sign of an issue (“I think we have a problem”) through to a confident, well-managed outcome with practical tips and tricks along the way.

These interactive online workshops will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.