The Disciplinary Process (Webinar)
Online Webinar Via Email Weblink, New ZealandThis 1.5 hour webinar follows on from the Management of Employee Performance Webinar. In this session you will learn practical skills about the disciplinary process and your obligations. You can…
Negotiating and Influencing
Chapman ER 56 Waimea Road, Nelson, New ZealandIn this interactive half-day workshop, attendees will learn about key principles and the psychology of successful negotiation and persuasion, including tips to help refine their personal negotiating style and improve…
This is genuinely interesting (and important) – Let’s Talk Privacy (Webinar)
Online Webinar Via Email Weblink, New ZealandHave you ever sent an email to the wrong person, kept hold of client or employee personal information longer than needed, had an IT data breach, forgotten to remove an…
Understanding Payroll (Webinars x 2)
Online Webinar Via Email Weblink, New ZealandThese 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.
The Ultimate Team Leader
Chapman ER 56 Waimea Road, Nelson, New ZealandDevelop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more.
Effective Communication: De-escalating and Difficult Behaviours (Blenheim)
Marlborough Chamber of Commerce Level 1, 6/8 Scott Street, Blenheim, New ZealandThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.
Build Capability: Coaching Conversations
Chapman ER 56 Waimea Road, Nelson, New ZealandThis course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.
Successful Management of Employee Performance (Webinar)
Online Webinar Via Email Weblink, New ZealandWe know managing performance can at times be challenging, baffling and……frustrating. Successfully managing performance requires a combination of skills, knowledge and practical tools to maximise both individual and team performance…
Masterclass: Leading when Behaviour is Challenging
Chapman ER 56 Waimea Road, Nelson, New ZealandThis interactive one day Masterclass will cover risks, pitfalls and prevention strategies for managing difficult employee behaviour including:
The Ultimate Team Leader (Blenheim)
Marlborough Chamber of Commerce Level 1, 6/8 Scott Street, Blenheim, New ZealandDevelop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more.
Train the Trainer
Chapman ER 56 Waimea Road, Nelson, New ZealandThis course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.