In this interactive half-day workshop, attendees will learn about key principles and the psychology of successful negotiation and persuasion, including tips to help refine their personal negotiating style and improve…
Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more.
This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.
This interactive one day Masterclass will cover risks, pitfalls and prevention strategies for managing difficult employee behaviour including:
This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.