November 2020
04
Wed
Nov
Nov
Managing Difficult Employee Behaviour Masterclass
$875
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This interactive one-day Masterclass will cover:
• Practical steps and tools you can put to work immediately
• Techniques for identifying and managing behaviours which need to be addressed
• The management and processes for poor performance, misconduct, and serious misconduct
• Practical strategies to prevent and manage personal grievance claims
• Acquire the skills to conduct difficult conversations in an appropriate and confident manner
25
Wed
Nov
Nov
The Ultimate Team Leader
Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more.