Upcoming Training & Webinars

In this webinar you will learn practical skills about the disciplinary process and your obligations.

You can attend this session alone for $195 + GST or you can also book the Management of Employee Performance Webinar for a combined price of $345 + GST

In this interactive half-day workshop, attendees will learn about key principles and the psychology of successful negotiation and persuasion, including tips to help refine their personal negotiating style and improve their success in tricky situations, including getting the best out of difficult conversations.  It therefore focuses heavily on communication and relationship management and is from…

Have you ever sent an email to the wrong person, kept hold of client or employee personal information longer than needed, had an IT data breach, forgotten to remove an ex-employee's access from your systems, had someone ask for a reference without that person’s permission, or had a worried parent/partner ask for information about an…

These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”. The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

This interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.

This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.

We know managing performance can at times be challenging, baffling and……frustrating. Successfully managing performance requires a combination of skills, knowledge and practical tools to maximise both individual and team performance results. In this 1.5 hour online seminar you will explore everyday performance management processes and tools, alongside learning more about options for addressing performance concerns-…

This interactive one day Masterclass will cover risks, pitfalls and prevention strategies for managing difficult employee behaviour including:

Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more. 

This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.