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BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230823T093000
DTEND;TZID=Pacific/Auckland:20230823T130000
DTSTAMP:20260423T235553
CREATED:20230410T231330Z
LAST-MODIFIED:20230810T021521Z
UID:10000227-1692783000-1692795600@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 23 August 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633713883{padding-top: 15px !important;}”][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633720618{padding-top: 15px !important;}”][vc_column_text]\n\nYou\, them and the environmentUnderstanding the difficult situation and the other person’s behaviour and motivation\n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/talk-with-consultant-icon_150x150-2.png
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230822T100000
DTEND;TZID=Pacific/Auckland:20230822T110000
DTSTAMP:20260423T235553
CREATED:20230728T012405Z
LAST-MODIFIED:20230804T051233Z
UID:10000240-1692698400-1692702000@www.chapmaner.co.nz
SUMMARY:Fair Pay Agreements - What You Need To Know
DESCRIPTION:Fair Pay Agreements (FPA) will cover every single employer and every employee in the sector or occupation where an FPA has been negotiated. An FPA is required to set minimum pay rates\, over time and penal rates\, standard hours of work and leave. They can also include any other terms that are agreed between the negotiating parties and will apply to your organisation and employees whether or not you engage in the process. \nTo find out about the implications and your obligations as an employer register for this webinar now. \nWe will cover: \n\nThe legislation fundamentals\nSectors and occupations currently impacted\nKey features\nEmployer obligations\nThe negotiation process\n\nThis webinar is interactive with time for questions and discussion. \nIf you are an NZEE member we are pleased to offer the discounted rate of $55 + GST. All other attendees are $65 + GST.
URL:https://www.chapmaner.co.nz/training/fair-pay-agreements-what-you-need-to-know-4/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230815T130000
DTEND;TZID=Pacific/Auckland:20230815T143000
DTSTAMP:20260423T235553
CREATED:20230411T021241Z
LAST-MODIFIED:20230810T021415Z
UID:10000228-1692104400-1692109800@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $335 + GST. \nTo register: Please book the 15 August session and you will be automatically registered for the second session on 29 August. \nWebinar 1: Tuesday 15 August (1.00pm – 2.30pm)\nWebinar 2: Tuesday 29 August (1.00pm – 2.30pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}”][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230802T093000
DTEND;TZID=Pacific/Auckland:20230802T130000
DTSTAMP:20260423T235553
CREATED:20211207T205755Z
LAST-MODIFIED:20230411T015323Z
UID:10000146-1690968600-1690981200@www.chapmaner.co.nz
SUMMARY:Train the Trainer
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 2 August 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This course is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details \nCOVID 19 Training Policy & Requirements\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-4/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2021/02/Train-the-Trainer-Icon-150x150-1-e1612670622755.png
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230727T100000
DTEND;TZID=Pacific/Auckland:20230727T113000
DTSTAMP:20260423T235553
CREATED:20221009T221440Z
LAST-MODIFIED:20230614T021150Z
UID:10000133-1690452000-1690457400@www.chapmaner.co.nz
SUMMARY:Successful Performance Management (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]Knowing how to effectively manage performance and address disciplinary matters are foundation skills for any people manager. \nIn this 1.5 hour online webinar you will review the options for addressing performance concerns; from initial informal discussions to performance improvement plans.  The second webinar (the following week) will then cover the steps and your obligations regarding a disciplinary process. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders or Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]Performance v Behaviour\nThe basics for performance planning\nOther information that assists with performance planning\nSolving Performance & Behaviour problems\nConsidering the alternatives\nPerformance improvement form\nPerformance dialogue form\nProcedural fairness and test for fairness\nEvidence\nCase Study[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-performance-management-webinar-7/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/performance-management-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230719T093000
DTEND;TZID=Pacific/Auckland:20230719T130000
DTSTAMP:20260423T235553
CREATED:20230329T015623Z
LAST-MODIFIED:20230717T025838Z
UID:10000226-1689759000-1689771600@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 19 July 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-20/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230615T093000
DTEND;TZID=Pacific/Auckland:20230615T130000
DTSTAMP:20260423T235553
CREATED:20230220T014234Z
LAST-MODIFIED:20230308T090528Z
UID:10000224-1686821400-1686834000@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 15 June 2023\, 9.30am – 1.00pm\nLocation: BNZ 92 Market Street\, Blenheim  \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST)[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-9/
LOCATION:BNZ Business Centre – Wairau Boardroom\, 92 Market Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.5137051;173.9565261
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BNZ Business Centre – Wairau Boardroom 92 Market Street Blenheim New Zealand;X-APPLE-RADIUS=500;X-TITLE=92 Market Street:geo:173.9565261,-41.5137051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230524T093000
DTEND;TZID=Pacific/Auckland:20230524T130000
DTSTAMP:20260423T235553
CREATED:20230113T004727Z
LAST-MODIFIED:20230509T003344Z
UID:10000231-1684920600-1684933200@www.chapmaner.co.nz
SUMMARY:Understanding Payroll
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]This half day workshop is designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios. \nBenefits to your Organisation \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nreduce the risk of incorrect payments that could be costly to your business\nensure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nidentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nfeel more confident when calculating or checking leave and other payments\nensure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver\nCOVID-19 \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230503T093000
DTEND;TZID=Pacific/Auckland:20230503T130000
DTSTAMP:20260423T235553
CREATED:20230210T001802Z
LAST-MODIFIED:20230222T100133Z
UID:10000223-1683106200-1683118800@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 3 May 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-19/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230426T093000
DTEND;TZID=Pacific/Auckland:20230426T130000
DTSTAMP:20260423T235553
CREATED:20221020T040915Z
LAST-MODIFIED:20230418T020135Z
UID:10000207-1682501400-1682514000@www.chapmaner.co.nz
SUMMARY:Managing Difficult Employee Behaviour Masterclass (2 x Half Day)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”8868″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Dates/Time: Masterclass Part 1: Wednesday 26 April (9.30am – 1.00pm)  Masterclass Part 2: Wednesday 17 May (9.30am – 1.00pm)\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nAttendance at both workshops is required to complete the training. The total cost for the two sessions is $845 + GST. \nTo register: Please book the 26 April session and you will be automatically registered for Part 2 on 17 May.[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This interactive 2 x half-day Masterclass will cover risks\, pitfalls and prevention strategies for managing difficult employee behaviour including: \n\nPractical tools and steps you can put to work immediately\nTechniques for managing the aggressive and passive-aggressive\, the blamer\, and the emotional manipulator\nThe management and processes for poor performance\, misconduct\, and serious misconduct\nPractical strategies to prevent and manage personal grievance claims\n\nAttendance at both workshops is required to complete the training. The total cost for the two sessions is $845 + GST. \nTo register: Please book the 26 April session and you will be automatically registered for Part 2 on 17 May. \nMasterclass Part 1: Wednesday 26 April (9.30am – 1.00pm)\nMasterclass Part 2: Wednesday 17 May (9.30am – 1.00pm) \nOverview \nEnsuring that difficult employee behaviours are managed effectively\, while complying with legislation is one of the biggest challenges facing organisations today. Having a sound understanding of the relevant case law and strategies around the management of such behaviour can significantly minimise legal\, financial and cultural risks for your organisation. \nBy attending our one-day Masterclass\, you will gain a solid understanding of the relevant legislation governing the management of difficult employee behaviour\, how to avoid pitfalls and manage such behaviour\, and if escalated – any related claims. \nWith lots of opportunities for questions and advice\, the masterclass provides delegates with practical steps you can take away and start implementing immediately. \nKey learning objectives: \n\nDefine and identify behaviours which need to be addressed\nDevelop internal processes to effectively respond to difficult employee behaviour\nUnderstand an employers’ legal obligations in order to be able to proactively mitigate legal and financial risks\nStrengthen your understanding of disciplinary and termination process\nAcquire the skills to conduct difficult conversations in an appropriate and confident manner\nGain practical advice to reduce the risk of a personal grievance claim\n\nCancellation Policy:  click here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]YOUR OBLIGATIONS & PREVENTATIVE MEASURES \n\nIntroduction and legal framework \n\nKnowing the your legal obligations arising from :\n\n– The Employment Relations Act 2000\, other relevant statutes and case law \n– Collective Agreements and Individual Employment Agreements \n– Workplace policies \n Preventing and dealing with difficult workplace behaviours \n\nBeing able to identify and deal with poor performance\, misconduct\, and serious misconduct\n\n  \nRUNNING A DISCIPLINARY INVESTIGATION \n\nDisciplinary process – Conducting a procedurally fair workplace investigation \n\nKey considerations and questions to ask before deciding appropriate action\nWhether\, when and how to suspend an employee\nStarting the process right; devising the investigation\, gathering evidence\, and conducting interviews\nPrinciples of procedural fairness during a workplace investigation\nPreparing investigation reports and/or the findings\nManaging confidentiality\nAddressing complaints of bullying or stress claims during the disciplinary process\nUnderstanding the role of support persons and the option of Employee Assistance Programs (EAP)\n\n  \nTAKING APPROPRIATE ACTIONS \n\nDisciplinary process – substantive justification \n\nComing to decisions regarding conduct\nDetermining the most appropriate action:\n\n– Performance Improvement Plans \n– Warnings – are warnings necessary before termination for general misconduct? \n– The Dismissal process– evaluating your options \n– Keeping records \nProcedural fairness and substantive justification – the pitfalls and what to avoid \n\nIdentifying common problems resulting from conducting a procedurally flawed investigation\nAddressing common issues resulting from reaching a substantively unjustifiable outcome\n\n  \nINTERACTIVE SESSION & CASE LAW INSIGHT \n\nBringing it all together – putting the theory into practice \n\nDiscussion and insight regarding key lessons from case law\nLooking at best practice application for the disciplinary and termination process\nDeveloping processes to handle the most common or complicated scenarios\nApproaching challenging conversations about inappropriate employee behaviour\n\nQ and A Sessions[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/managing-difficult-employee-behaviour-masterclass-7/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/08/managing-difficult-employee-behaviours-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230405T093000
DTEND;TZID=Pacific/Auckland:20230405T130000
DTSTAMP:20260423T235553
CREATED:20221016T050841Z
LAST-MODIFIED:20230313T013106Z
UID:10000225-1680687000-1680699600@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 5 April 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nYou\, them and the environment \nUnderstanding the difficult situation and the other person’s behaviour and motivation \n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours/2023-04-05/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/talk-with-consultant-icon_150x150-2.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230228T133000
DTEND;TZID=Pacific/Auckland:20230228T153000
DTSTAMP:20260423T235553
CREATED:20230117T200124Z
LAST-MODIFIED:20230118T000032Z
UID:10000222-1677591000-1677598200@www.chapmaner.co.nz
SUMMARY:Fair Pay Agreements - What You Need to Know
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]The Fair Pay Agreement (FPA) system is up and running (1 December 2022). This means unions are now able to apply to MBIE to negotiate a FPA for an industry or occupation. Supermarkets\, hospitality\, bus drivers\, security guards\, commercial cleaners and early childhood education are all sectors the unions have already started applications for. \nHow will this impact your business? \nJoin Kay Chapman at this information-packed seminar to understand the implications for your business. An information pack including 1 hour of consulting advice will be available to purchase.\nThe seminar will cover: \n\nHow the FPA process works\nDuties between bargaining parties\nHow FPAs work with other employment agreements\nEmployer and employee rights and responsibilities under the FPA system\n\nFor presentations to groups or associations please enquire here[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/fair-pay-agreements-what-you-need-to-know-3/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/training-icon_150x150-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230228T093000
DTEND;TZID=Pacific/Auckland:20230228T113000
DTSTAMP:20260423T235553
CREATED:20230106T221109Z
LAST-MODIFIED:20230112T235900Z
UID:10000221-1677576600-1677583800@www.chapmaner.co.nz
SUMMARY:Fair Pay Agreements - What You Need to Know
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]The Fair Pay Agreement (FPA) system is up and running (1 December 2022). This means unions are now able to apply to MBIE to negotiate a FPA for an industry or occupation. Supermarkets\, hospitality\, bus drivers\, security guards\, commercial cleaners and early childhood education are all sectors the unions have already started applications for. \nHow will this impact your business? \nJoin Kay Chapman at this information-packed seminar to understand the implications for your business. An information pack including 1 hour of consulting advice will be available to purchase.\nThe seminar will cover: \n\nHow the FPA process works\nDuties between bargaining parties\nHow FPAs work with other employment agreements\nEmployer and employee rights and responsibilities under the FPA system\n\nFor presentations to groups or associations please enquire here[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/fair-pay-agreements-what-you-need-to-know-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/training-icon_150x150-2.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230222T093000
DTEND;TZID=Pacific/Auckland:20230222T130000
DTSTAMP:20260423T235553
CREATED:20221016T215351Z
LAST-MODIFIED:20230208T211120Z
UID:10000206-1677058200-1677070800@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 22 February 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $325 + GST/delegate (2 delegates $615 + GST\, 3 delegates $895 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-17/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230214T093000
DTEND;TZID=Pacific/Auckland:20230214T130000
DTSTAMP:20260423T235553
CREATED:20220828T035654Z
LAST-MODIFIED:20230118T214106Z
UID:10000130-1676367000-1676379600@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 14 Feb 2023\, 9.30am – 1.00pm\nLocation: Karaka Cuisine Meeting Room: 12 Sheffield St\, Riverlands Estate\, Marlborough \nCost: $325 + GST/delegate (2 delegates $615 + GST\, 3 delegates $894 + GST)[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-8/
LOCATION:Karaka Cuisine Meeting Room\, 12 Sheffield St\, Riverlands Estate\,\, Marlborough\, Marlborough\, 7274
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230202T103000
DTEND;TZID=Pacific/Auckland:20230202T123000
DTSTAMP:20260423T235553
CREATED:20230105T034638Z
LAST-MODIFIED:20230118T235759Z
UID:10000216-1675333800-1675341000@www.chapmaner.co.nz
SUMMARY:Fair Pay Agreements - What You Need to Know
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1674086166207{background-color: #8cccab !important;}”]Note: Our 2pm – 4pm session is fully booked. Second seminar available from 10.30am – 12.30pm[/vc_column_text]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]The Fair Pay Agreement (FPA) system is up and running (1 December 2022). This means unions are now able to apply to MBIE to negotiate a FPA for an industry or occupation. Supermarkets\, hospitality\, bus drivers\, security guards\, commercial cleaners and early childhood education are all sectors the unions have already started applications for. \nHow will this impact your business? \nJoin Kay Chapman at this information-packed seminar to understand the implications for your business. An information pack including 1 hour of consulting advice will be available to purchase.\nThe seminar will cover: \n\nHow the FPA process works\nDuties between bargaining parties\nHow FPAs work with other employment agreements\nEmployer and employee rights and responsibilities under the FPA system\n\nFor presentations to groups or associations please enquire here[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/fair-pay-agreements-what-you-need-to-know/
LOCATION:BNZ Business Centre – Wairau Boardroom\, 92 Market Street\, Blenheim\, New Zealand
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/training-icon_150x150-2.png
GEO:-41.5137051;173.9565261
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BNZ Business Centre – Wairau Boardroom 92 Market Street Blenheim New Zealand;X-APPLE-RADIUS=500;X-TITLE=92 Market Street:geo:173.9565261,-41.5137051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221130T110000
DTEND;TZID=Pacific/Auckland:20221130T123000
DTSTAMP:20260423T235553
CREATED:20221103T003925Z
LAST-MODIFIED:20221103T003925Z
UID:10000215-1669806000-1669811400@www.chapmaner.co.nz
SUMMARY:Payroll - What you need to know (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios including COVID-19 subsidy payments.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $325 + GST. \nTo register: Please book the 30 November session and you will be automatically registered for the second session on 7 December. \nWebinar 1: Wednesday 30 November  (11.00am – 12.30pm)\nWebinar 2: Wednesday 7 December  (11.00am – 12.30pm) \nBenefits to your Organisation \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1609987282671{padding-top: 15px !important;}”][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver\nCOVID-19 \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/payroll-what-you-need-to-know-webinars-x-2-9/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221123T093000
DTEND;TZID=Pacific/Auckland:20221123T130000
DTSTAMP:20260423T235553
CREATED:20221101T023929Z
LAST-MODIFIED:20221111T020753Z
UID:10000214-1669195800-1669208400@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 23 November 2022\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $325 + GST/delegate (2 delegates $615 + GST\, 3 delegates $895 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][vc_column][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-18/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221116T130000
DTEND;TZID=Pacific/Auckland:20221116T143000
DTSTAMP:20260423T235553
CREATED:20221028T031948Z
LAST-MODIFIED:20221103T014033Z
UID:10000213-1668603600-1668609000@www.chapmaner.co.nz
SUMMARY:Free Seminar (Webinar)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1667439451230{background-color: #38a538 !important;}”]This webinar is fully booked.\nIf there is enough interest\, we will present another session\nClick here to register your interest[/vc_column_text][vc_column_text]A chance to connect with other businesses and learn about employment matters affecting us in our current environment. This seminar will be presented as an interactive video webinar. \nWe will cover: \nSexual harassment in the workplace \n\nThe rights of both parties\nThe employer’s obligations\nA guide on conducting an investigation\nIdentifying and managing the challenging aspects\n\nIndividual liability for breaches of minimum standards and Employment Agreements \n\nYour obligations and how to avoid personal liability\nWhat are the minimum employment standards\nWhat else you can be held personally liable for\n\nRecent Topical Case Studies that we can learn from   \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-seminar-webinar/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/free-seminars-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221116T093000
DTEND;TZID=Pacific/Auckland:20221116T110000
DTSTAMP:20260423T235553
CREATED:20221025T220017Z
LAST-MODIFIED:20221030T230122Z
UID:10000212-1668591000-1668596400@www.chapmaner.co.nz
SUMMARY:Free Seminar
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1667170877026{background-color: #38a538 !important;}”]Can’t attend in person?\nRegister for the webinar version instead.\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]A chance to connect with other businesses and learn about employment matters affecting us in our current environment. \nWe will cover: \nSexual harassment in the workplace \n\nThe rights of both parties\nThe employer’s obligations\nA guide on conducting an investigation\nIdentifying and managing the challenging aspects\n\nIndividual liability for breaches of minimum standards and Employment Agreements \n\nYour obligations and how to avoid personal liability\nWhat are the minimum employment standards\nWhat else you can be held personally liable for\n\nRecent Topical Case Studies that we can learn from   \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-seminar-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/free-seminars-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221109T093000
DTEND;TZID=Pacific/Auckland:20221109T130000
DTSTAMP:20260423T235553
CREATED:20220701T023003Z
LAST-MODIFIED:20230911T002946Z
UID:10000126-1667986200-1667998800@www.chapmaner.co.nz
SUMMARY:Negotiating and Influencing
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text visibility=”” font_weight=”” text_transform=””]In this interactive half-day workshop\, attendees will learn about key principles and the psychology of successful negotiation and persuasion\, including tips to help refine their personal negotiating style and improve their success in tricky situations\, including getting the best out of difficult conversations.  It therefore focuses heavily on communication and relationship management and is from an HR/people-management perspective. \nOur focus will be on both information-sharing and interactive exercises (no role plays) to increase your learning experience and confidence. \nWho is this workshop for? \nThis workshop is designed for Business Owners\, Team Leaders and Managers or anybody who is in a position where they are at times needing to negotiate\, persuade or influence others. \nOn successful completion of this workshop\, participants will be able to: \n\nIdentify cues to read situations\nMore effectively influence or persuade others\nFeel more confident in situations where they need to negotiate with and influence employees\nUnderstand the psychology of influencing and negotiating\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]\n\nThe Psychology of Influencing\nSeparating People & Issues\nPersonal bias in negotiation\nDealing with irrational people\nImproving communication by asking\nBest case alternative & worst-case alternative\nCompetition into co-operation\nGenerate options\nWhen to walk away\n\n[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/negotiating-and-influencing-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20221011T110000
DTEND;TZID=Pacific/Auckland:20221011T123000
DTSTAMP:20260423T235553
CREATED:20220912T000247Z
LAST-MODIFIED:20220913T050100Z
UID:10000132-1665486000-1665491400@www.chapmaner.co.nz
SUMMARY:Train the Trainer (Webinars x 2)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text visibility=”” font_weight=”” text_transform=””]Date/Time: 11 & 27 October\, 11.00am – 12.30pm\nLocation: Online Webinar \nCost: $325 + GST/delegate \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text visibility=”” font_weight=”” text_transform=””]This 2 part webinar is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nEach webinar will be limited to a maximum of 8 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $325 + GST. \nTo register: Please book the 11 October session and you will be automatically registered for the second session on 27 October \nWebinar 1: Tuesday 11 October (11.00am – 12.30pm approx. depending on activities.)\nWebinar 2: Thursday 27 October (11.00am – 12.30pm approx. depending on activities.) \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-webinars-x-2-3/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2021/02/Train-the-Trainer-Icon-150x150-1-e1612670622755.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220923T110000
DTEND;TZID=Pacific/Auckland:20220923T130000
DTSTAMP:20260423T235553
CREATED:20220704T214058Z
LAST-MODIFIED:20220822T021551Z
UID:10000127-1663930800-1663938000@www.chapmaner.co.nz
SUMMARY:HR/ER Practitioners Seminar: Mediation/Settlements & Case Review
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5295″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 23 September 2022\, 11am – 1pm BYO lunch – tea and coffee provided \nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $150 + GST/delegate \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Join Kay for an in-depth review and dissection of recent significant ERA and Employment Court Cases. \nDiscuss strategies for negotiating settlements and exit discussions\, and when to have them. \nMBIE mediation services – what to expect and how to prepare. \nUnravel complex and challenging workplace issues based on questions from participants. \nSubmit your questions prior to the session and the answers will be discussed in the session. (confidentiality assured) \nLearning Outcomes: \n\nIdentify terms to include in a settlement agreement\nNegotiate an exit settlement with reduced risk of personal grievances\nPrepare for negotiations and mediations\nKnow when and how to engage in without prejudice discussions\nUnderstand the implications of recent ERA and Court cases\n\nThis seminar is suited to: \n\nSenior HR practitioners\, Professional Advisors and HR Managers particularly those interested in an update in case law and tips on tackling settlement agreements.\n\nBYO lunch – tea and coffee provided \nPayment and Cancellation Policy\nClick here for details \nCOVID 19 Training Policy & Requirements\nOur business requires anyone coming to our offices to be fully vaccinated. Click here for details[/vc_column_text][vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/hr-er-practitioners-seminar-mediation-settlements-case-review/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/training-icon_150x150-2.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220908T110000
DTEND;TZID=Pacific/Auckland:20220908T123000
DTSTAMP:20260423T235553
CREATED:20220629T034949Z
LAST-MODIFIED:20220629T034949Z
UID:10000125-1662634800-1662640200@www.chapmaner.co.nz
SUMMARY:Train the Trainer (Webinars x 2)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 8 & 15 September\, 11.00am – 12.30pm\nLocation: Online Webinar \nCost: $325 + GST/delegate \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This 2 part webinar is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nEach webinar will be limited to a maximum of 8 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $325 + GST. \nTo register: Please book the 8 September session and you will be automatically registered for the second session on 15 September. \nWebinar 1: Thursday 8 September (11.00am – 12.30pm approx. depending on activities.)\nWebinar 2: Thursday 15 September (11.00am – 12.30pm approx. depending on activities.) \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-webinars-x-2-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2021/02/Train-the-Trainer-Icon-150x150-1-e1612670622755.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220907T093000
DTEND;TZID=Pacific/Auckland:20220907T130000
DTSTAMP:20260423T235553
CREATED:20220525T053731Z
LAST-MODIFIED:20220825T014532Z
UID:10000204-1662543000-1662555600@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 7 September 2022\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $325 + GST/delegate (2 delegates $615 + GST\, 3 delegates $895 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nCOVID 19 Training Policy & Requirements\nOur business requires anyone coming to our offices to be fully vaccinated. Click here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-15/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220817T093000
DTEND;TZID=Pacific/Auckland:20220817T163000
DTSTAMP:20260423T235553
CREATED:20211205T091314Z
LAST-MODIFIED:20220320T213244Z
UID:10000123-1660728600-1660753800@www.chapmaner.co.nz
SUMMARY:Managing Difficult Employee Behaviour Masterclass
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”8868″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 17 August 2022\, 9.30am – 4.30pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: Earlybird discount: $815 + GST if you register before 30 June 2022.  Standard fee: $885 + GST per delegate[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This interactive one-day Masterclass will cover risks\, pitfalls and prevention strategies for managing difficult employee behaviour including: \n\nPractical steps you can put to work immediately\nTechniques for managing the aggressive and passive-aggressive\, the blamer\, and the emotional manipulator\nThe management and processes for poor performance\, misconduct\, and serious misconduct\nPractical strategies to prevent and manage personal grievance claims\n\nOverview \nEnsuring that difficult employee behaviours are managed effectively\, while complying with legislation is one of the biggest challenges facing organisations today. Having a sound understanding of the relevant case law and strategies around the management of such behaviour can significantly minimise legal\, financial and cultural risks for your organisation. \nBy attending our one-day Masterclass\, you will gain a solid understanding of the relevant legislation governing the management of difficult employee behaviour\, how to avoid pitfalls and manage such behaviour\, and if escalated – any related claims. \nWith lots of opportunities for questions and advice\, the masterclass provides delegates with practical steps you can take away and start implementing immediately. \nKey learning objectives: \n\nDefine and identify behaviours which need to be addressed\nDevelop internal processes to effectively respond to difficult employee behaviour\nUnderstand an employers’ legal obligations in order to be able to proactively mitigate legal and financial risks\nStrengthen your understanding of disciplinary and termination process\nAcquire the skills to conduct difficult conversations in an appropriate and confident manner\nGain practical advice to reduce the risk of a personal grievance claim\n\nCourse duration: 9.30am – 4.30pm \nFormat: Lunch\, morning and afternoon tea provided \nEarly bird Discount: $815 + GST if you register before 30 June. Standard fee: $885 + GST per delegate \nCancellation Policy:  click here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]YOUR OBLIGATIONS & PREVENTATIVE MEASURES \n\nIntroduction and legal framework \n\nKnowing the your legal obligations arising from :\n\n– The Employment Relations Act 2000\, other relevant statutes and case law \n– Collective Agreements and Individual Employment Agreements \n– Workplace policies \n Preventing and dealing with difficult workplace behaviours \n\nBeing able to identify and deal with poor performance\, misconduct\, and serious misconduct\n\n  \nRUNNING A DISCIPLINARY INVESTIGATION \n\nDisciplinary process – Conducting a procedurally fair workplace investigation \n\nKey considerations and questions to ask before deciding appropriate action\nWhether\, when and how to suspend an employee\nStarting the process right; devising the investigation\, gathering evidence\, and conducting interviews\nPrinciples of procedural fairness during a workplace investigation\nPreparing investigation reports and/or the findings\nManaging confidentiality\nAddressing complaints of bullying or stress claims during the disciplinary process\nUnderstanding the role of support persons and the option of Employee Assistance Programs (EAP)\n\n  \nTAKING APPROPRIATE ACTIONS \n\nDisciplinary process – substantive justification \n\nComing to decisions regarding conduct\nDetermining the most appropriate action:\n\n– Performance Improvement Plans \n– Warnings – are warnings necessary before termination for general misconduct? \n– The Dismissal process– evaluating your options \n– Keeping records \nProcedural fairness and substantive justification – the pitfalls and what to avoid \n\nIdentifying common problems resulting from conducting a procedurally flawed investigation\nAddressing common issues resulting from reaching a substantively unjustifiable outcome\n\n  \nINTERACTIVE SESSION & CASE LAW INSIGHT \n\nBringing it all together – putting the theory into practice \n\nDiscussion and insight regarding key lessons from case law\nLooking at best practice application for the disciplinary and termination process\nDeveloping processes to handle the most common or complicated scenarios\nApproaching challenging conversations about inappropriate employee behaviour\n\nQ and A Sessions[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/managing-difficult-employee-behaviour-masterclass-5/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/08/managing-difficult-employee-behaviours-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220810T093000
DTEND;TZID=Pacific/Auckland:20220810T130000
DTSTAMP:20260423T235553
CREATED:20210329T202543Z
LAST-MODIFIED:20220630T224840Z
UID:10000189-1660123800-1660136400@www.chapmaner.co.nz
SUMMARY:Payroll - What you need to know
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]This half day workshop is designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios including COVID-19 subsidy payments.   \nBenefits to your Organisation \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nreduce the risk of incorrect payments that could be costly to your business\nensure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nidentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nfeel more confident when calculating or checking leave and other payments\nensure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver\nCOVID-19 \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/payroll-what-you-need-to-know-4/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220802T110000
DTEND;TZID=Pacific/Auckland:20220802T123000
DTSTAMP:20260423T235553
CREATED:20220519T224857Z
LAST-MODIFIED:20220519T224857Z
UID:10000203-1659438000-1659443400@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]This 1.5 hour webinar follows on from the previous workshop about successful performance management. In this session you will learn practical skills about the disciplinary process and your obligations. \nYou can attend this session on its own or attend both to complete your learning experience. \nAttend 1 session for $190 + GST or both for $325 + GST. If you would like to attend both\, simply book each session individually and we will apply the discount to your invoice after you complete the training. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training.\n\nBenefits to your Organisation  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the seminar\, participants will be able to: \n\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]Legal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-5/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/12/personal-grievances-icon_150x150_1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220726T110000
DTEND;TZID=Pacific/Auckland:20220726T123000
DTSTAMP:20260423T235553
CREATED:20220519T223808Z
LAST-MODIFIED:20220519T223808Z
UID:10000202-1658833200-1658838600@www.chapmaner.co.nz
SUMMARY:Successful Performance Management (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]Knowing how to effectively manage performance and address disciplinary matters are foundation skills for any people manager. \nIn this 1.5 hour online webinar you will review the options for addressing performance concerns; from initial informal discussions to performance improvement plans.  The second webinar (the following week) will then cover the steps and your obligations regarding a disciplinary process. \nYou can attend this session alone or attend both to complete your learning experience. \nAttend 1 session for $190 + GST or both for $325 + GST. If you would like to attend both\, simply book each session individually and we will apply the discount to your invoice after you complete the training. \n  \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders or Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]Performance v Behaviour\nThe basics for performance planning\nOther information that assists with performance planning\nSolving Performance & Behaviour problems\nConsidering the alternatives\nPerformance improvement form\nPerformance dialogue form\nProcedural fairness and test for fairness\nEvidence\nCase Study[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-performance-management-webinar-5/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/performance-management-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20220629T093000
DTEND;TZID=Pacific/Auckland:20220629T130000
DTSTAMP:20260423T235553
CREATED:20220324T022437Z
LAST-MODIFIED:20220324T022437Z
UID:10000201-1656495000-1656507600@www.chapmaner.co.nz
SUMMARY:Negotiating and Influencing
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]In this interactive half-day workshop\, attendees will learn about key principles and the psychology of successful negotiation and persuasion\, including tips to help refine their personal negotiating style and improve their success in tricky situations\, including getting the best out of difficult conversations.  It therefore focuses heavily on communication and relationship management and is from an HR/people-management perspective. \nOur focus will be on both information-sharing and interactive exercises (no role plays) to increase your learning experience and confidence. \nWho is this workshop for? \nThis workshop is designed for Business Owners\, Team Leaders and Managers or anybody who is in a position where they are at times needing to negotiate\, persuade or influence others. \nOn successful completion of this workshop\, participants will be able to: \n\nIdentify cues to read situations\nMore effectively influence or persuade others\nFeel more confident in situations where they need to negotiate with and influence employees\nUnderstand the psychology of influencing and negotiating\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]\n\nThe Psychology of Influencing\nSeparating People & Issues\nPersonal bias in negotiation\nDealing with irrational people\nImproving communication by asking\nBest case alternative & worst-case alternative\nCompetition into co-operation\nGenerate options\nWhen to walk away\n\n[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/negotiating-and-influencing/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/11/one-on-one-coaching-icon_150x150-e1607395763231.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
END:VCALENDAR