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BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240313T093000
DTEND;TZID=Pacific/Auckland:20240313T130000
DTSTAMP:20260423T223842
CREATED:20231013T025947Z
LAST-MODIFIED:20231221T234927Z
UID:10000250-1710322200-1710334800@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 28 February 2024\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691634089720{padding-top: 15px !important;}”][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691634094647{padding-top: 15px !important;}”][vc_column_text]\n\nYou\, them and the environmentUnderstanding the difficult situation and the other person’s behaviour and motivation\n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-4/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240306T093000
DTEND;TZID=Pacific/Auckland:20240306T130000
DTSTAMP:20260423T223842
CREATED:20231121T222649Z
LAST-MODIFIED:20231121T222649Z
UID:10000254-1709717400-1709730000@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 6 March 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-23/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240305T130000
DTEND;TZID=Pacific/Auckland:20240305T143000
DTSTAMP:20260423T223842
CREATED:20231127T032251Z
LAST-MODIFIED:20231127T032857Z
UID:10000259-1709643600-1709649000@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]We know managing performance can at times be challenging\, baffling and……frustrating. \nSuccessfully managing performance requires a combination of skills\, knowledge and practical tools to maximise both individual and team performance results. \nIn this 1.5 hour online seminar you will explore everyday performance management processes and tools\, alongside learning more about options for addressing performance concerns- from early informal intervention through to formal performance improvement plans.  Not to mention tips and tricks for supporting high performance and successful annual appraisals. \nWho is this seminar for? \nThis programme is designed for Business Owners\, Team Leaders or Managers \nBenefits to your Organisation:   \n\nParticipants will better understand the key principles to effective performance management\nParticipants will learn about how to address staff performance issues\nGain a greater understanding of how everyday performance management relates to annual performance appraisals (how to add value)\nGrow management capability and increase consistency of approach in your organisation\nA clear understanding of  legislative requirements\nBuilds confidence so Managers and Leaders are more likely to address issues early\, utilise preventative measures and increase chances of success\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-webinar-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240222T093000
DTEND;TZID=Pacific/Auckland:20240222T130000
DTSTAMP:20260423T223842
CREATED:20240104T203326Z
LAST-MODIFIED:20240201T015756Z
UID:10000265-1708594200-1708606800@www.chapmaner.co.nz
SUMMARY:Train the Trainer (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 22 February 2024\, 9.30am – 1.00pm\nLocation: Marlborough Chamber of Commerce\, Level 1\, 6/8 Scott Street\, Blenheim  \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This course is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-5/
LOCATION:Marlborough Chamber of Commerce\, Level 1\, 6/8 Scott Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/Train-the-Trainer-icon-150x150-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240220T093000
DTEND;TZID=Pacific/Auckland:20240220T110000
DTSTAMP:20260423T223842
CREATED:20231122T023949Z
LAST-MODIFIED:20240205T002428Z
UID:10000256-1708421400-1708426800@www.chapmaner.co.nz
SUMMARY:Free Webinar: Leadership and Team Dynamics
DESCRIPTION:[vc_row][vc_column][vc_column_text]Leadership and Team Dynamics \nIn this webinar you will connect with other businesses and learn about how understanding individual communication styles can enhance your leadership and how DISC behavioural profiling could support your team to be outstanding. \nUnderstanding why our colleagues react and respond in their own unique ways\, and why we do the same\, can be fundamental to developing a cohesive and strong team dynamic. We discuss some fundamentals of communication and human behaviour in this free webinar. Alongside this we delve into the DISC behavioural assessment which measures how an individual prefers to interact with others at work and the practical applications when a team has this insight. \nThe webinar is free. We are also providing the opportunity to participate in a DISC assessment prior to the webinar at a significantly discounted rate of $180 plus GST\, if you wish to. You can still attend the webinar without participating in the DISC assessment\, and if you do participate your DISC profile will not be shared with anyone else without your permission. \nThis is an ideal opportunity to see the benefits for yourself and get a little insight into your own communication and working preferences. \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-3/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240215T093000
DTEND;TZID=Pacific/Auckland:20240215T110000
DTSTAMP:20260423T223842
CREATED:20231206T215313Z
LAST-MODIFIED:20240207T231930Z
UID:10000264-1707989400-1707994800@www.chapmaner.co.nz
SUMMARY:Complementary Training Seminar (Blenheim)
DESCRIPTION:[vc_row][vc_column][vc_column_text]Managing Times of Peak Pressure \nLooking for helpful hints and tricks when managing times of pressure? Join our complimentary training seminar on ‘Managing Times of Peak Pressure.’ In this 1.5 hour session\, learn strategies to navigate high-pressure situations while supporting and empowering your team. Gain insights into managing behaviour\, fostering resilience\, and promoting a positive work environment while leading your team through challenging periods. Reserve your place now.\nNote: Venue and time is to be confirmed. \nWe will be covering:\nStrategies for managing your own resilience.\nHow leaders accidentally stress out their employees.\nHow people respond and behave differently under stress.\nDealing with unacceptable behaviour \nLimited space available: maximum 3 participants per organisation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/complementary-training-seminar-blenheim-2/
LOCATION:Marlborough Research Centre – Theatre\, 85 Budge Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240214T093000
DTEND;TZID=Pacific/Auckland:20240214T110000
DTSTAMP:20260423T223842
CREATED:20231206T034120Z
LAST-MODIFIED:20240207T001211Z
UID:10000263-1707903000-1707908400@www.chapmaner.co.nz
SUMMARY:Complementary Training Webinar
DESCRIPTION:[vc_row][vc_column][vc_column_text]Managing Times of Peak Pressure \nLooking for helpful hints and tricks when managing times of pressure? Join our complimentary training seminar on ‘Managing Times of Peak Pressure.’ In this 1.5 hour session\, learn strategies to navigate high-pressure situations while supporting and empowering your team. Gain insights into managing behaviour\, fostering resilience\, and promoting a positive work environment while leading your team through challenging periods. Reserve your place now. \nWe will be covering:\nStrategies for managing your own resilience.\nHow leaders accidentally stress out their employees.\nHow people respond and behave differently under stress.\nDealing with unacceptable behaviour \nLimited space available: maximum 3 participants per organisation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/complementary-training-webinar-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240213T093000
DTEND;TZID=Pacific/Auckland:20240213T110000
DTSTAMP:20260423T223842
CREATED:20231206T022357Z
LAST-MODIFIED:20231206T023329Z
UID:10000262-1707816600-1707822000@www.chapmaner.co.nz
SUMMARY:Complementary Training Seminar
DESCRIPTION:[vc_row][vc_column][vc_column_text]Managing Times of Peak Pressure \nLooking for helpful hints and tricks when managing times of pressure? Join our complimentary training seminar on ‘Managing Times of Peak Pressure.’ In this 1.5 hour session\, learn strategies to navigate high-pressure situations while supporting and empowering your team. Gain insights into managing behaviour\, fostering resilience\, and promoting a positive work environment while leading your team through challenging periods. Reserve your place now. \nWe will be covering:\nStrategies for managing your own resilience.\nHow leaders accidentally stress out their employees.\nHow people respond and behave differently under stress.\nDealing with unacceptable behaviour[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/complementary-training-seminar/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231205T140000
DTEND;TZID=Pacific/Auckland:20231205T153000
DTSTAMP:20260423T223842
CREATED:20231122T015553Z
LAST-MODIFIED:20231122T015553Z
UID:10000255-1701784800-1701790200@www.chapmaner.co.nz
SUMMARY:Free Webinar
DESCRIPTION:[vc_row][vc_column][vc_column_text]Leadership and Team Dynamics \nIn this webinar you will connect with other businesses and learn about how understanding individual communication styles can enhance your leadership and how DISC behavioural profiling could support your team to be outstanding. \nUnderstanding why our colleagues react and respond in their own unique ways\, and why we do the same\, can be fundamental to developing a cohesive and strong team dynamic. We discuss some fundamentals of communication and human behaviour in this free webinar. Alongside this we delve into the DISC behavioural assessment which measures how an individual prefers to interact with others at work and the practical applications when a team has this insight. \nThe webinar is free. We are also providing the opportunity to participate in a DISC assessment prior to the webinar at a significantly discounted rate of $180 plus GST\, if you wish to. You can still attend the webinar without participating in the DISC assessment\, and if you do participate your DISC profile will not be shared with anyone else without your permission. \nThis is an ideal opportunity to see the benefits for yourself and get a little insight into your own communication and working preferences. \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231201T123000
DTEND;TZID=Pacific/Auckland:20231201T140000
DTSTAMP:20260423T223842
CREATED:20231122T215925Z
LAST-MODIFIED:20231122T215925Z
UID:10000257-1701433800-1701439200@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1695261471459{padding-top: 15px !important;}”][vc_column_text]This 1.5 hour webinar follows on from the Management of Employee Performance Webinar. In this session you will learn practical skills about the disciplinary process and your obligations. \nYou can attend this session alone or attend both to complete your learning experience. \nAttend 1 session for $190 + GST or both for $335 + GST. If you would like to attend both\, simply book each session individually and we will apply the discount to your invoice after you complete the training. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]The Disciplinary Process \n\nLegal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-9/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231122T093000
DTEND;TZID=Pacific/Auckland:20231122T130000
DTSTAMP:20260423T223842
CREATED:20230906T003408Z
LAST-MODIFIED:20230906T004115Z
UID:10000238-1700645400-1700658000@www.chapmaner.co.nz
SUMMARY:Understanding Payroll
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]This half day workshop is designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios. \nBenefits to your Organisation \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nreduce the risk of incorrect payments that could be costly to your business\nensure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nidentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nfeel more confident when calculating or checking leave and other payments\nensure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver\nCOVID-19 \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-2-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231121T130000
DTEND;TZID=Pacific/Auckland:20231121T143000
DTSTAMP:20260423T223842
CREATED:20231027T024851Z
LAST-MODIFIED:20231027T024851Z
UID:10000252-1700571600-1700577000@www.chapmaner.co.nz
SUMMARY:Free Webinar
DESCRIPTION:[vc_row][vc_column][vc_column_text]Leadership and Team Dynamics \nIn this webinar you will connect with other businesses and learn about how understanding individual communication styles can enhance your leadership and how DISC behavioural profiling could support your team to be outstanding. \nUnderstanding why our colleagues react and respond in their own unique ways\, and why we do the same\, can be fundamental to developing a cohesive and strong team dynamic. We discuss some fundamentals of communication and human behaviour in this free webinar. Alongside this we delve into the DISC behavioural assessment which measures how an individual prefers to interact with others at work and the practical applications when a team has this insight. \nThe webinar is free. We are also providing the opportunity to participate in a DISC assessment prior to the webinar at a significantly discounted rate of $180 plus GST\, if you wish to. You can still attend the webinar without participating in the DISC assessment\, and if you do participate your DISC profile will not be shared with anyone else without your permission. \nThis is an ideal opportunity to see the benefits for yourself and get a little insight into your own communication and working preferences. \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231121T100000
DTEND;TZID=Pacific/Auckland:20231121T113000
DTSTAMP:20260423T223842
CREATED:20230921T034344Z
LAST-MODIFIED:20230921T034344Z
UID:10000247-1700560800-1700566200@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1695261471459{padding-top: 15px !important;}”][vc_column_text]This 1.5 hour webinar follows on from the Management of Employee Performance Webinar. In this session you will learn practical skills about the disciplinary process and your obligations. \nYou can attend this session alone or attend both to complete your learning experience. \nAttend 1 session for $190 + GST or both for $335 + GST. If you would like to attend both\, simply book each session individually and we will apply the discount to your invoice after you complete the training. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]The Disciplinary Process \n\nLegal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-8/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231115T093000
DTEND;TZID=Pacific/Auckland:20231115T130000
DTSTAMP:20260423T223842
CREATED:20230719T100253Z
LAST-MODIFIED:20231107T045228Z
UID:10000239-1700040600-1700053200@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 15 November 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-22/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231114T100000
DTEND;TZID=Pacific/Auckland:20231114T113000
DTSTAMP:20260423T223842
CREATED:20230905T235526Z
LAST-MODIFIED:20230906T000340Z
UID:10000245-1699956000-1699961400@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]We know managing performance can at times be challenging\, baffling and……frustrating. \nSuccessfully managing performance requires a combination of skills\, knowledge and practical tools to maximise both individual and team performance results. \nIn this 1.5 hour online seminar you will explore everyday performance management processes and tools\, alongside learning more about options for addressing performance concerns- from early informal intervention through to formal performance improvement plans.  Not to mention tips and tricks for supporting high performance and successful annual appraisals. \nWho is this seminar for? \nThis programme is designed for Business Owners\, Team Leaders or Managers \nBenefits to your Organisation:   \n\nParticipants will better understand the key principles to effective performance management\nParticipants will learn about how to address staff performance issues\nGain a greater understanding of how everyday performance management relates to annual performance appraisals (how to add value)\nGrow management capability and increase consistency of approach in your organisation\nA clear understanding of  legislative requirements\nBuilds confidence so Managers and Leaders are more likely to address issues early\, utilise preventative measures and increase chances of success\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-webinar/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231109T130000
DTEND;TZID=Pacific/Auckland:20231109T143000
DTSTAMP:20260423T223842
CREATED:20230828T110917Z
LAST-MODIFIED:20230906T002853Z
UID:10000243-1699534800-1699540200@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $335 + GST. \nTo register: Please book the 9 November session and you will be automatically registered for the second session on 23 November. \nWebinar 1: Thursday 9 November (1.00pm – 2.30pm)\nWebinar 2: Thursday 23 November (1.00pm – 2.30pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}”][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231102T140000
DTEND;TZID=Pacific/Auckland:20231102T153000
DTSTAMP:20260423T223842
CREATED:20230911T045736Z
LAST-MODIFIED:20231206T021142Z
UID:10000248-1698933600-1698939000@www.chapmaner.co.nz
SUMMARY:Free Seminar (Blenheim)
DESCRIPTION:[vc_row][vc_column][vc_column_text css=”.vc_custom_1697673828950{border-radius: 3px !important;}”]This seminar is fully booked. \nTo register your interest for another session please email katrina@chapmaner.co.nz[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Leadership and Team Dynamics \nA chance to connect with other businesses and learn about how understanding individual communication styles can enhance your leadership and how DISC behavioural profiling could support your team to be outstanding. \nUnderstanding why our colleagues react and respond in their own unique ways\, and why we do the same\, can be fundamental to developing a cohesive and strong team dynamic. We will discuss some fundamentals of communication and human behaviour in this free seminar. Alongside this we will delve into the DISC behavioural assessment which measures how an individual prefers to interact with others at work and the practical applications when a team has this insight. \nThe seminar is free. We are also providing the opportunity to participate in a DISC assessment prior to the seminar at a significantly discounted rate of $180 plus GST\, if you wish to. You can still attend the seminar without participating in the DISC assessment\, and if you do participate your DISC profile will not be shared with anyone else without your permission. \nThis is an ideal opportunity to see the benefits for yourself and get a little insight into your own communication and working preferences. \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-seminar-november-2/
LOCATION:Marlborough Chamber of Commerce\, Level 1\, 6/8 Scott Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20231018T093000
DTEND;TZID=Pacific/Auckland:20231018T130000
DTSTAMP:20260423T223842
CREATED:20230703T103932Z
LAST-MODIFIED:20230906T002554Z
UID:10000236-1697621400-1697634000@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 23 August 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691634089720{padding-top: 15px !important;}”][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691634094647{padding-top: 15px !important;}”][vc_column_text]\n\nYou\, them and the environmentUnderstanding the difficult situation and the other person’s behaviour and motivation\n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-3/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230920T093000
DTEND;TZID=Pacific/Auckland:20230920T110000
DTSTAMP:20260423T223842
CREATED:20230809T213258Z
LAST-MODIFIED:20231005T225032Z
UID:10000242-1695202200-1695207600@www.chapmaner.co.nz
SUMMARY:Free Seminar
DESCRIPTION:[vc_row][vc_column][vc_column_text color=”#ffffff” css=”.vc_custom_1696546226814{background-color: #61c3a7 !important;}”]This seminar is fully booked. \nTo register your interest for another session please email katrina@chapmaner.co.nz[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Leadership and Team Dynamics \nA chance to connect with other businesses and learn about how understanding individual communication styles can enhance your leadership and how DISC behavioural profiling could support your team to be outstanding. \nUnderstanding why our colleagues react and respond in their own unique ways\, and why we do the same\, can be fundamental to developing a cohesive and strong team dynamic. We will discuss some fundamentals of communication and human behaviour in this free seminar. Alongside this we will delve into the DISC behavioural assessment which measures how an individual prefers to interact with others at work and the practical applications when a team has this insight. \nThe seminar is free. We are also providing the opportunity to participate in a DISC assessment prior to the seminar at a significantly discounted rate of $180 plus GST\, if you wish to. You can still attend the seminar without participating in the DISC assessment\, and if you do participate your DISC profile will not be shared with anyone else without your permission. \nThis is an ideal opportunity to see the benefits for yourself and get a little insight into your own communication and working preferences. \nLimited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-seminar-2-2-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230913T100000
DTEND;TZID=Pacific/Auckland:20230913T110000
DTSTAMP:20260423T223842
CREATED:20230831T100532Z
LAST-MODIFIED:20230906T001758Z
UID:10000244-1694599200-1694602800@www.chapmaner.co.nz
SUMMARY:Unions and Collective Agreements - What You Need To Know
DESCRIPTION:The ins and outs of negotiating a Collective Agreement (CA) with a union are without a doubt complex\, intriguing and full of traps (unintended and intended). From union access to worksites and entitlements that come with union membership to obligations and legal requirements when negotiating\, there are many things you need to know. \nTo find out about the implications and your obligations as an employer\, and many tips and tricks\, register for this webinar now. \nWe will cover: \n\nThe legislation fundamentals\nWorkplace access\nWe have an initiation for bargaining…what happens next?\nWhat the employer can and can’t do?\nStrategies for bargaining\nTips and tricks to look for\n\nThis webinar is interactive with time for questions and discussion. \nIf you are an NZEE member we are pleased to offer the discounted rate of $55 + GST. All other attendees are $65 + GST.
URL:https://www.chapmaner.co.nz/training/unions-and-collective-agreements-what-you-need-to-know/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/agreements-policies-icon-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230823T093000
DTEND;TZID=Pacific/Auckland:20230823T130000
DTSTAMP:20260423T223842
CREATED:20230410T231330Z
LAST-MODIFIED:20230810T021521Z
UID:10000227-1692783000-1692795600@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 23 August 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633713883{padding-top: 15px !important;}”][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633720618{padding-top: 15px !important;}”][vc_column_text]\n\nYou\, them and the environmentUnderstanding the difficult situation and the other person’s behaviour and motivation\n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-2/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2018/11/talk-with-consultant-icon_150x150-2.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230822T100000
DTEND;TZID=Pacific/Auckland:20230822T110000
DTSTAMP:20260423T223842
CREATED:20230728T012405Z
LAST-MODIFIED:20230804T051233Z
UID:10000240-1692698400-1692702000@www.chapmaner.co.nz
SUMMARY:Fair Pay Agreements - What You Need To Know
DESCRIPTION:Fair Pay Agreements (FPA) will cover every single employer and every employee in the sector or occupation where an FPA has been negotiated. An FPA is required to set minimum pay rates\, over time and penal rates\, standard hours of work and leave. They can also include any other terms that are agreed between the negotiating parties and will apply to your organisation and employees whether or not you engage in the process. \nTo find out about the implications and your obligations as an employer register for this webinar now. \nWe will cover: \n\nThe legislation fundamentals\nSectors and occupations currently impacted\nKey features\nEmployer obligations\nThe negotiation process\n\nThis webinar is interactive with time for questions and discussion. \nIf you are an NZEE member we are pleased to offer the discounted rate of $55 + GST. All other attendees are $65 + GST.
URL:https://www.chapmaner.co.nz/training/fair-pay-agreements-what-you-need-to-know-4/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230815T130000
DTEND;TZID=Pacific/Auckland:20230815T143000
DTSTAMP:20260423T223842
CREATED:20230411T021241Z
LAST-MODIFIED:20230810T021415Z
UID:10000228-1692104400-1692109800@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $335 + GST. \nTo register: Please book the 15 August session and you will be automatically registered for the second session on 29 August. \nWebinar 1: Tuesday 15 August (1.00pm – 2.30pm)\nWebinar 2: Tuesday 29 August (1.00pm – 2.30pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}”][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230802T093000
DTEND;TZID=Pacific/Auckland:20230802T130000
DTSTAMP:20260423T223842
CREATED:20211207T205755Z
LAST-MODIFIED:20230411T015323Z
UID:10000146-1690968600-1690981200@www.chapmaner.co.nz
SUMMARY:Train the Trainer
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 2 August 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This course is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details \nCOVID 19 Training Policy & Requirements\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-4/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2021/02/Train-the-Trainer-Icon-150x150-1-e1612670622755.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230727T100000
DTEND;TZID=Pacific/Auckland:20230727T113000
DTSTAMP:20260423T223842
CREATED:20221009T221440Z
LAST-MODIFIED:20230614T021150Z
UID:10000133-1690452000-1690457400@www.chapmaner.co.nz
SUMMARY:Successful Performance Management (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]Knowing how to effectively manage performance and address disciplinary matters are foundation skills for any people manager. \nIn this 1.5 hour online webinar you will review the options for addressing performance concerns; from initial informal discussions to performance improvement plans.  The second webinar (the following week) will then cover the steps and your obligations regarding a disciplinary process. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders or Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]Performance v Behaviour\nThe basics for performance planning\nOther information that assists with performance planning\nSolving Performance & Behaviour problems\nConsidering the alternatives\nPerformance improvement form\nPerformance dialogue form\nProcedural fairness and test for fairness\nEvidence\nCase Study[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-performance-management-webinar-7/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/performance-management-icon_150x150.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230719T093000
DTEND;TZID=Pacific/Auckland:20230719T130000
DTSTAMP:20260423T223842
CREATED:20230329T015623Z
LAST-MODIFIED:20230717T025838Z
UID:10000226-1689759000-1689771600@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 19 July 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-20/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230615T093000
DTEND;TZID=Pacific/Auckland:20230615T130000
DTSTAMP:20260423T223842
CREATED:20230220T014234Z
LAST-MODIFIED:20230308T090528Z
UID:10000224-1686821400-1686834000@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 15 June 2023\, 9.30am – 1.00pm\nLocation: BNZ 92 Market Street\, Blenheim  \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST)[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-9/
LOCATION:BNZ Business Centre – Wairau Boardroom\, 92 Market Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.5137051;173.9565261
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BNZ Business Centre – Wairau Boardroom 92 Market Street Blenheim New Zealand;X-APPLE-RADIUS=500;X-TITLE=92 Market Street:geo:173.9565261,-41.5137051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230524T093000
DTEND;TZID=Pacific/Auckland:20230524T130000
DTSTAMP:20260423T223842
CREATED:20230113T004727Z
LAST-MODIFIED:20230509T003344Z
UID:10000231-1684920600-1684933200@www.chapmaner.co.nz
SUMMARY:Understanding Payroll
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]This half day workshop is designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios. \nBenefits to your Organisation \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nreduce the risk of incorrect payments that could be costly to your business\nensure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nidentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nfeel more confident when calculating or checking leave and other payments\nensure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver\nCOVID-19 \nPenalties for non-compliance \nPractical Examples and Scenarios (including subsidy payments & rules) \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/06/payroll-what-you-need-to-know-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20230503T093000
DTEND;TZID=Pacific/Auckland:20230503T130000
DTSTAMP:20260423T223842
CREATED:20230210T001802Z
LAST-MODIFIED:20230222T100133Z
UID:10000223-1683106200-1683118800@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 3 May 2023\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $335 + GST/delegate (2 delegates $645 + GST\, 3 delegates $900 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-19/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2019/01/ultimate-team-leader-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
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DTSTART;TZID=Pacific/Auckland:20230426T093000
DTEND;TZID=Pacific/Auckland:20230426T130000
DTSTAMP:20260423T223842
CREATED:20221020T040915Z
LAST-MODIFIED:20230418T020135Z
UID:10000207-1682501400-1682514000@www.chapmaner.co.nz
SUMMARY:Managing Difficult Employee Behaviour Masterclass (2 x Half Day)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”8868″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Dates/Time: Masterclass Part 1: Wednesday 26 April (9.30am – 1.00pm)  Masterclass Part 2: Wednesday 17 May (9.30am – 1.00pm)\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nAttendance at both workshops is required to complete the training. The total cost for the two sessions is $845 + GST. \nTo register: Please book the 26 April session and you will be automatically registered for Part 2 on 17 May.[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This interactive 2 x half-day Masterclass will cover risks\, pitfalls and prevention strategies for managing difficult employee behaviour including: \n\nPractical tools and steps you can put to work immediately\nTechniques for managing the aggressive and passive-aggressive\, the blamer\, and the emotional manipulator\nThe management and processes for poor performance\, misconduct\, and serious misconduct\nPractical strategies to prevent and manage personal grievance claims\n\nAttendance at both workshops is required to complete the training. The total cost for the two sessions is $845 + GST. \nTo register: Please book the 26 April session and you will be automatically registered for Part 2 on 17 May. \nMasterclass Part 1: Wednesday 26 April (9.30am – 1.00pm)\nMasterclass Part 2: Wednesday 17 May (9.30am – 1.00pm) \nOverview \nEnsuring that difficult employee behaviours are managed effectively\, while complying with legislation is one of the biggest challenges facing organisations today. Having a sound understanding of the relevant case law and strategies around the management of such behaviour can significantly minimise legal\, financial and cultural risks for your organisation. \nBy attending our one-day Masterclass\, you will gain a solid understanding of the relevant legislation governing the management of difficult employee behaviour\, how to avoid pitfalls and manage such behaviour\, and if escalated – any related claims. \nWith lots of opportunities for questions and advice\, the masterclass provides delegates with practical steps you can take away and start implementing immediately. \nKey learning objectives: \n\nDefine and identify behaviours which need to be addressed\nDevelop internal processes to effectively respond to difficult employee behaviour\nUnderstand an employers’ legal obligations in order to be able to proactively mitigate legal and financial risks\nStrengthen your understanding of disciplinary and termination process\nAcquire the skills to conduct difficult conversations in an appropriate and confident manner\nGain practical advice to reduce the risk of a personal grievance claim\n\nCancellation Policy:  click here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]YOUR OBLIGATIONS & PREVENTATIVE MEASURES \n\nIntroduction and legal framework \n\nKnowing the your legal obligations arising from :\n\n– The Employment Relations Act 2000\, other relevant statutes and case law \n– Collective Agreements and Individual Employment Agreements \n– Workplace policies \n Preventing and dealing with difficult workplace behaviours \n\nBeing able to identify and deal with poor performance\, misconduct\, and serious misconduct\n\n  \nRUNNING A DISCIPLINARY INVESTIGATION \n\nDisciplinary process – Conducting a procedurally fair workplace investigation \n\nKey considerations and questions to ask before deciding appropriate action\nWhether\, when and how to suspend an employee\nStarting the process right; devising the investigation\, gathering evidence\, and conducting interviews\nPrinciples of procedural fairness during a workplace investigation\nPreparing investigation reports and/or the findings\nManaging confidentiality\nAddressing complaints of bullying or stress claims during the disciplinary process\nUnderstanding the role of support persons and the option of Employee Assistance Programs (EAP)\n\n  \nTAKING APPROPRIATE ACTIONS \n\nDisciplinary process – substantive justification \n\nComing to decisions regarding conduct\nDetermining the most appropriate action:\n\n– Performance Improvement Plans \n– Warnings – are warnings necessary before termination for general misconduct? \n– The Dismissal process– evaluating your options \n– Keeping records \nProcedural fairness and substantive justification – the pitfalls and what to avoid \n\nIdentifying common problems resulting from conducting a procedurally flawed investigation\nAddressing common issues resulting from reaching a substantively unjustifiable outcome\n\n  \nINTERACTIVE SESSION & CASE LAW INSIGHT \n\nBringing it all together – putting the theory into practice \n\nDiscussion and insight regarding key lessons from case law\nLooking at best practice application for the disciplinary and termination process\nDeveloping processes to handle the most common or complicated scenarios\nApproaching challenging conversations about inappropriate employee behaviour\n\nQ and A Sessions[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/managing-difficult-employee-behaviour-masterclass-7/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2020/08/managing-difficult-employee-behaviours-icon_150x150.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
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