BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Chapman ER - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Chapman ER
X-ORIGINAL-URL:https://www.chapmaner.co.nz
X-WR-CALDESC:Events for Chapman ER
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Pacific/Auckland
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20230401T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20230923T140000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20240406T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20240928T140000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20250405T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20250927T140000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+1300
TZOFFSETTO:+1200
TZNAME:NZST
DTSTART:20260404T140000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+1200
TZOFFSETTO:+1300
TZNAME:NZDT
DTSTART:20260926T140000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250730T130000
DTEND;TZID=Pacific/Auckland:20250730T143000
DTSTAMP:20260423T193101
CREATED:20250325T002635Z
LAST-MODIFIED:20250326T233111Z
UID:10000326-1753880400-1753885800@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours (Webinars x 2)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 30 July & 6 August 2025\, 1.00pm – 2.30pm\nLocation: Online Webinars\nCost: $352 + GST\nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634089720{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThese 2 interactive webinars will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $352 + GST. \nTo register\, please book the 30 July session. You will then be automatically registered for the second session on 6 August. \nWebinar 1: Wednesday 30 July (1.00pm – 2.30pm)\nWebinar 2: Wednesday 6 August (1.00pm – 2.30pm) \nLearning Objectives: \nAt the end of this program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634094647{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]You\, them and the environment \nUnderstanding the difficult situation and the other person’s behaviour and motivation \n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\n\n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-webinars-x-2-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250723T130000
DTEND;TZID=Pacific/Auckland:20250723T143000
DTSTAMP:20260423T193101
CREATED:20250324T225711Z
LAST-MODIFIED:20250407T233504Z
UID:10000324-1753275600-1753281000@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]We know managing performance can at times be challenging\, baffling and……frustrating. \nSuccessfully managing performance requires a combination of skills\, knowledge and practical tools to maximise both individual and team performance results. \nIn this 1.5 hour online seminar you will explore everyday performance management processes and tools\, alongside learning more about options for addressing performance concerns- from early informal intervention through to formal performance improvement plans.  Not to mention tips and tricks for supporting high performance and successful annual appraisals. \nWho is this seminar for? \nThis programme is designed for Business Owners\, Team Leaders or Managers \nBenefits to your Organisation:   \n\nParticipants will better understand the key principles to effective performance management\nParticipants will learn about how to address staff performance issues\nGain a greater understanding of how everyday performance management relates to annual performance appraisals (how to add value)\nGrow management capability and increase consistency of approach in your organisation\nA clear understanding of  legislative requirements\nBuilds confidence so Managers and Leaders are more likely to address issues early\, utilise preventative measures and increase chances of success\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-webinar-5/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250716T100000
DTEND;TZID=Pacific/Auckland:20250716T110000
DTSTAMP:20260423T193101
CREATED:20250711T050145Z
LAST-MODIFIED:20250711T053332Z
UID:10000332-1752660000-1752663600@www.chapmaner.co.nz
SUMMARY:Free Webinar: The Floods - An Employer Q & A
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Due to popular demand and ongoing weather events\, we are pleased to present this webinar again. \nJoin us online to get answers to key questions from employers affected by the flooding. \nEveryone is welcome to attend. \nSession Outline: \n\n15 minute summary of employer obligations and responsibilities\,\n45 minutes of Q&As with our panel of three Consultants.\nEmail your questions to office@chapmaner.co.nz prior to the event.\n\nTopics Covered: \n\nPay and Leave Entitlements \n\nPayment obligations if employees can’t work \nAvailable leave options (annual\, sick\, special leave) \nRequiring employees to take annual leave \n\nWorkplace Access and Remote Work \n\nHandling workplace inaccessibility or closure \nManaging hours and pay for remote work \n\nEmployment Agreements and Changes \n\nChanging employment agreements due to the disaster \nLegal requirements for changes\, including redundancies \n\nEmployee Wellbeing \n\nSupport for emotional and mental wellbeing \nGovernment services and resources for employees \nFeel free to share this invite with other business owners or managers. \nThe webinar will not be recorded. \nEmail your questions to office@chapmaner.co.nz  or mention them in the comments section during registration. Your details will stay private.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-the-floods-an-employer-q-a-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250709T100000
DTEND;TZID=Pacific/Auckland:20250709T110000
DTSTAMP:20260423T193101
CREATED:20250701T123819Z
LAST-MODIFIED:20250702T005153Z
UID:10000331-1752055200-1752058800@www.chapmaner.co.nz
SUMMARY:Free Webinar: The Floods - An Employer Q & A
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Join our free 1-hour webinar to get answers to key questions from employers affected by the flooding. \nEveryone is welcome to attend. \nSession Outline: \n\n15 minute summary of employer obligations and responsibilities\,\n45 minutes of Q&As with our panel of three Consultants.\nEmail your questions to office@chapmaner.co.nz prior to the event.\n\nTopics Covered: \n\nPay and Leave Entitlements \n\nPayment obligations if employees can’t work \nAvailable leave options (annual\, sick\, special leave) \nRequiring employees to take annual leave \n\nWorkplace Access and Remote Work \n\nHandling workplace inaccessibility or closure \nManaging hours and pay for remote work \n\nEmployment Agreements and Changes \n\nChanging employment agreements due to the disaster \nLegal requirements for changes\, including redundancies \n\nEmployee Wellbeing \n\nSupport for emotional and mental wellbeing \nGovernment services and resources for employees \nFeel free to share this invite with other business owners or managers. \nThe webinar will not be recorded. \nEmail your questions to office@chapmaner.co.nz  or mention them in the comments section during registration. Your details will stay private.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-the-floods-an-employer-q-a/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250611T100000
DTEND;TZID=Pacific/Auckland:20250611T110000
DTSTAMP:20260423T193101
CREATED:20250512T231013Z
LAST-MODIFIED:20250527T191829Z
UID:10000330-1749636000-1749639600@www.chapmaner.co.nz
SUMMARY:Free Webinar: Building Better Relationships in the Workplace
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Sometimes emotions\, pressure or defensive responses can hinder communication and our positive working relationships. By managing the emotional intensity in challenging situations\, the real issue can be addressed more smoothly and effectively.  Improving your emotional intelligence (EQ) will help you to handle workplace challenges\, improve working relationships\, motivate teams more effectively and influence change. \nJoin us for this 1-hour free webinar\, where we will explore how you can grow and utilise EQ for not only yourself\, but your wider team by exploring practical everyday strategies to get the best out of ourselves and our team. \nWe will cover … \n\nWhat is EQ?\nHow does EQ impact productivity and overall team success?\nTips for getting to the real issue\, avoiding increasing intensity and getting to solutions\nPractical strategies to develop and enhance emotional intelligence\, benefiting both ourselves and the interpersonal dynamics at work.\n\nFeel free to share this invitation with other business owners/managers who could benefit from attending. \nThe webinar will not be recorded\, however we will have a live Q&A. If you have specific questions or a relevant situation you are currently dealing with\, please include them as part of your registration or email them to office@chapmaner.co.nz. Your questions will remain confidential.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-building-better-relationships-in-the-workplace/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250605T130000
DTEND;TZID=Pacific/Auckland:20250605T143000
DTSTAMP:20260423T193101
CREATED:20250227T022515Z
LAST-MODIFIED:20250326T233331Z
UID:10000317-1749128400-1749133800@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text css=””]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $352 + GST. \nTo register: Please book the 5 June session and you will be automatically registered for the second session on 12 June. \nWebinar 1: Thursday 5 June 2025 (1.00pm – 2.30pm)\nWebinar 2: Thursday 12 June 2025 (1.00pm – 2.30pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios  \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2-5/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250521T093000
DTEND;TZID=Pacific/Auckland:20250521T130000
DTSTAMP:20260423T193101
CREATED:20250227T021135Z
LAST-MODIFIED:20250414T233050Z
UID:10000316-1747819800-1747832400@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Nelson)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 21 May 2025\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost:\n$352 + GST (x1 attendee)\n$675 + GST (x2 attendees)\n$940 + GST (x3 attendees)\n \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-28/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250410T130000
DTEND;TZID=Pacific/Auckland:20250410T140000
DTSTAMP:20260423T193101
CREATED:20250320T222109Z
LAST-MODIFIED:20250401T014852Z
UID:10000318-1744290000-1744293600@www.chapmaner.co.nz
SUMMARY:Free Webinar: Recruitment - What could go wrong?!
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Recruitment can be a minefield of potential legal issues. Finding the best human to work in your organisation can be tricky\, and if mistakes are made along the way\, they can prove costly and time-consuming to remedy. Ensuring you have legally correct processes and know what you can and can’t do in given situations could save a lot of time and money. \nThis free webinar will cover: \n\nA legal review of recruitment documents – advertising\, application forms and reference checks\nPre-employment checks – what am I allowed to do?\nThe employment offer – what conditions can I include?\nHuman rights and privacy – super important but easily slipped up!\n\nFeel free to share this invitation with other business owners/managers who could benefit from attending. \nThe webinar will not be recorded however we will have a live Q&A. If you do have specific questions about the legal aspects of the recruitment process\, please include them as part of your registration. Or email them to office@chapmaner.co.nz[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-recruitment-what-could-go-wrong/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250403T130000
DTEND;TZID=Pacific/Auckland:20250403T143000
DTSTAMP:20260423T193101
CREATED:20241217T000508Z
LAST-MODIFIED:20250317T050441Z
UID:10000313-1743685200-1743690600@www.chapmaner.co.nz
SUMMARY:This is genuinely interesting (and important) - Let’s Talk Privacy (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WEBINAR[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]Have you ever sent an email to the wrong person\, kept hold of client or employee personal information longer than needed\, had an IT data breach\, forgotten to remove an ex-employee’s access from your systems\, had someone ask for a reference without that person’s permission\, or had a worried parent/partner ask for information about an employee? \nThese everyday issues can put you and your organisation in breach of the Privacy Act and the potential consequences are far reaching and costly. \nThis informative webinar will help Business Owners\, Directors and/ or Senior Managers to understand the Privacy Act\, their obligations and how to make practical changes to ensure compliance. \nWebinar Toolkit available for purchase as part of this session are: \n\nA company compliance assessment checklist $65 + GST (normally $95 + GST)\nBase Privacy Policy Template $495 + GST (normally $650 + GST)\n\nThis webinar can also be presented onsite\, customised for employees. Designed for upskilling your employees with knowledge and skills needed to effectively safeguard personal information and comply with the Privacy Act. Click here for details  \nBenefits to your Organisation/Business   \n\nA better understanding of the Privacy Act as it relates to your organisation\, including the risks of non-compliance\nGrow your management capability\nEnsure compliance with legislative requirements\nGain practical actions to support your organisation’s Privacy Acts obligations\nProvided with a Privacy Audit Checklist template\n\nOn successful completion of the workshop\, participants will be able to: \n\nIdentify what their organisation/business needs to do to meet Privacy Act obligations\nFeel more confident when addressing Privacy Act requirements\nEnsure they are meeting their legislative requirements regarding the Privacy Act\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]\n\nPrivacy Act Principles and 1 December 2020 changes to the Act\nCollection\, storage and use of information\nKeeping information up to date\nProcesses for addressing privacy concerns\nPrivacy Policies and Audits\nWebsite/online considerations\nMonitoring\, Surveillance and GPS tracking considerations\nOther management initiatives\, such as Privacy Officer role\n\n[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/this-is-genuinely-interesting-and-important-lets-talk-privacy-webinar-4/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/agreements-policies-icon-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250327T113000
DTEND;TZID=Pacific/Auckland:20250327T130000
DTSTAMP:20260423T193101
CREATED:20241216T095330Z
LAST-MODIFIED:20241216T095330Z
UID:10000310-1743075000-1743080400@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1695261471459{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]In this webinar you will learn practical skills about the disciplinary process and your obligations. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when completed in conjunction with our Performance Management webinar – 20 March 2025).  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]The Disciplinary Process \n\nLegal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-14/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250320T113000
DTEND;TZID=Pacific/Auckland:20250320T130000
DTSTAMP:20260423T193101
CREATED:20241216T094219Z
LAST-MODIFIED:20241216T094219Z
UID:10000311-1742470200-1742475600@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]We know managing performance can at times be challenging\, baffling and……frustrating. \nSuccessfully managing performance requires a combination of skills\, knowledge and practical tools to maximise both individual and team performance results. \nIn this 1.5 hour online seminar you will explore everyday performance management processes and tools\, alongside learning more about options for addressing performance concerns- from early informal intervention through to formal performance improvement plans.  Not to mention tips and tricks for supporting high performance and successful annual appraisals. \nWho is this seminar for? \nThis programme is designed for Business Owners\, Team Leaders or Managers \nBenefits to your Organisation:   \n\nParticipants will better understand the key principles to effective performance management\nParticipants will learn about how to address staff performance issues\nGain a greater understanding of how everyday performance management relates to annual performance appraisals (how to add value)\nGrow management capability and increase consistency of approach in your organisation\nA clear understanding of  legislative requirements\nBuilds confidence so Managers and Leaders are more likely to address issues early\, utilise preventative measures and increase chances of success\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-webinar-6/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250306T130000
DTEND;TZID=Pacific/Auckland:20250306T143000
DTSTAMP:20260423T193101
CREATED:20241216T034705Z
LAST-MODIFIED:20241216T034705Z
UID:10000309-1741266000-1741271400@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text css=””]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $345 + GST. \nTo register: Please book the 6 March session and you will be automatically registered for the second session on 13 March. \nWebinar 1: Thursday 6 March 2025 (1.00pm – 2.30pm)\nWebinar 2: Thursday 13 March 2025 (1.00pm – 2.30pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios  \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2-6/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250305T093000
DTEND;TZID=Pacific/Auckland:20250305T130000
DTSTAMP:20260423T193101
CREATED:20241216T022613Z
LAST-MODIFIED:20241216T022613Z
UID:10000308-1741167000-1741179600@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 5 March 2025\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson\nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST)\nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634089720{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634094647{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]You\, them and the environment \nUnderstanding the difficult situation and the other person’s behaviour and motivation \n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\n\n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-blenheim-4/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250227T093000
DTEND;TZID=Pacific/Auckland:20250227T130000
DTSTAMP:20260423T193101
CREATED:20241124T034241Z
LAST-MODIFIED:20241124T202632Z
UID:10000304-1740648600-1740661200@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 27 February 2025\, 9.30am – 1.00pm\nLocation: BNZ Marlborough Library\, Meeting room 3\, 15 High Street\, Blenheim \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-11-2/
LOCATION:Marlborough Library\, Meeting Room 2\, 15 High St\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250226T093000
DTEND;TZID=Pacific/Auckland:20250226T130000
DTSTAMP:20260423T193101
CREATED:20241124T040637Z
LAST-MODIFIED:20241124T040637Z
UID:10000306-1740562200-1740574800@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 26 February 2025\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-27/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20250225T113000
DTEND;TZID=Pacific/Auckland:20250225T123000
DTSTAMP:20260423T193101
CREATED:20241216T233308Z
LAST-MODIFIED:20241216T234347Z
UID:10000307-1740483000-1740486600@www.chapmaner.co.nz
SUMMARY:Free Webinar: Employment Agreements - Navigating the Legal & Practical Maze
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]\nThink your employment agreements are watertight or not worth the paper they are written on? You might be surprised. In this crucial session\, our expert team will guide you through: \n\nCommon pitfalls in employment agreements and how to avoid them\nKey clauses that protect your business\n\n\nPractical tips for choosing what type of agreement you need\nHidden pitfalls in DIY employment agreements\nThe true cost of poorly worded agreements\nOverlooking important clauses that protect the business\nNeglecting to update agreements as legislation changes\n\nDon’t let poorly drafted agreements put your business at risk. Join us for this invaluable 1-hour free session to ensure your employment agreements will withstand a challenge. \n** This free webinar will not be recorded. Open discussion and questions are welcome.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-employment-agreements-navigating-the-legal-practical-maze/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241128T110000
DTEND;TZID=Pacific/Auckland:20241128T123000
DTSTAMP:20260423T193101
CREATED:20240731T102337Z
LAST-MODIFIED:20241029T033110Z
UID:10000294-1732791600-1732797000@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1695261471459{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]In this webinar you will learn practical skills about the disciplinary process and your obligations. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when completed in conjunction with our Performance Management webinar. next 2ession Feb 2025).  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]The Disciplinary Process \n\nLegal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-12/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241127T103000
DTEND;TZID=Pacific/Auckland:20241127T113000
DTSTAMP:20260423T193101
CREATED:20241030T085642Z
LAST-MODIFIED:20241030T201221Z
UID:10000303-1732703400-1732707000@www.chapmaner.co.nz
SUMMARY:Free Webinar: Communicating the Hard Stuff
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Communicating the Hard Stuff \nDo you wonder how you can lead your team optimistically when things around you are pessimistic? Do you have days of feeling overwhelmed and worried this may not be temporary and how do you keep a brave face on? \nThis webinar provides an introduction on how to lead and communicate effectively during challenging times.  It will help you understand where and how negativity impacts your organisation so that you can be proactive in managing difficult situations with confidence. \nWe will equip you with some techniques you can use straight away. \nIn this webinar we will cover: \n\nLeading positively when everything seems pessimistic\nHow to bring other people up when you’re feeling like ****\nWhat to share and what to keep to yourself\nHow to remain authentic\nDelivering bad news while being positive about the future\nAddressing negative push back and behaviour\n\n** This free webinar will not be recorded. Open discussion and questions are welcome.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-communicating-the-hard-stuff-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241120T130000
DTEND;TZID=Pacific/Auckland:20241120T143000
DTSTAMP:20260423T193101
CREATED:20240731T103406Z
LAST-MODIFIED:20240827T235857Z
UID:10000297-1732107600-1732113000@www.chapmaner.co.nz
SUMMARY:This is genuinely interesting (and important) - Let’s Talk Privacy (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WEBINAR[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]Have you ever sent an email to the wrong person\, kept hold of client or employee personal information longer than needed\, had an IT data breach\, forgotten to remove an ex-employee’s access from your systems\, had someone ask for a reference without that person’s permission\, or had a worried parent/partner ask for information about an employee? \nThese everyday issues can put you and your organisation in breach of the Privacy Act and the potential consequences are far reaching and costly. \nThis informative webinar will help Business Owners\, Directors and/ or Senior Managers to understand the Privacy Act\, their obligations and how to make practical changes to ensure compliance. \nWebinar Toolkit available for purchase as part of this session are: \n\nA company compliance assessment checklist $65 + GST (normally $95 + GST)\nBase Privacy Policy Template $495 + GST (normally $650 + GST)\n\nThis webinar can also be presented onsite\, customised for employees. Designed for upskilling your employees with knowledge and skills needed to effectively safeguard personal information and comply with the Privacy Act. Click here for details  \nBenefits to your Organisation/Business   \n\nA better understanding of the Privacy Act as it relates to your organisation\, including the risks of non-compliance\nGrow your management capability\nEnsure compliance with legislative requirements\nGain practical actions to support your organisation’s Privacy Acts obligations\nProvided with a Privacy Audit Checklist template\n\nOn successful completion of the workshop\, participants will be able to: \n\nIdentify what their organisation/business needs to do to meet Privacy Act obligations\nFeel more confident when addressing Privacy Act requirements\nEnsure they are meeting their legislative requirements regarding the Privacy Act\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611315901{padding-top: 15px !important;}”][vc_column_text]\n\nPrivacy Act Principles and 1 December 2020 changes to the Act\nCollection\, storage and use of information\nKeeping information up to date\nProcesses for addressing privacy concerns\nPrivacy Policies and Audits\nWebsite/online considerations\nMonitoring\, Surveillance and GPS tracking considerations\nOther management initiatives\, such as Privacy Officer role\n\n[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/this-is-genuinely-interesting-and-important-lets-talk-privacy-webinar-2/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/recruitment-support-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241112T093000
DTEND;TZID=Pacific/Auckland:20241112T130000
DTSTAMP:20260423T193101
CREATED:20240731T101608Z
LAST-MODIFIED:20240801T153252Z
UID:10000293-1731403800-1731416400@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 12 Nov 2024\, 9.30am – 1.00pm\nLocation: Meeting Room 2\, Marlborough Library\, 15 High St\, Blenheim\nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST)\nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634089720{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691634094647{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]You\, them and the environment \nUnderstanding the difficult situation and the other person’s behaviour and motivation \n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\n\n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-blenheim-2/
LOCATION:Marlborough Library\, Meeting Room 2\, 15 High St\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241107T093000
DTEND;TZID=Pacific/Auckland:20241107T130000
DTSTAMP:20260423T193101
CREATED:20240731T233924Z
LAST-MODIFIED:20241104T214806Z
UID:10000299-1730971800-1730984400@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 7 November 2024\, 9.30am – 1.00pm\nLocation: BNZ Business Centre – Wairau Boardroom 92 Market Street\, Blenheim \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-27/
LOCATION:BNZ Business Centre – Wairau Boardroom\, 92 Market Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.5137051;173.9565261
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BNZ Business Centre – Wairau Boardroom 92 Market Street Blenheim New Zealand;X-APPLE-RADIUS=500;X-TITLE=92 Market Street:geo:173.9565261,-41.5137051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241106T093000
DTEND;TZID=Pacific/Auckland:20241106T130000
DTSTAMP:20260423T193101
CREATED:20240731T102745Z
LAST-MODIFIED:20240731T102745Z
UID:10000296-1730885400-1730898000@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 11 September 2024\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nHealth\, Safety & Quality\nMaking it Just What we do Around Here\nTools for Improvement \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-26/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241024T093000
DTEND;TZID=Pacific/Auckland:20241024T130000
DTSTAMP:20260423T193101
CREATED:20240731T100848Z
LAST-MODIFIED:20241015T010906Z
UID:10000291-1729762200-1729774800@www.chapmaner.co.nz
SUMMARY:Train the Trainer (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 24 October 2024\, 9.30am – 1.00pm\nLocation:  BNZ Business Centre\, Wairau Boardroom\, Blenheim \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]This course is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-blenheim-3/
LOCATION:BNZ Business Centre – Wairau Boardroom\, 92 Market Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/Train-the-Trainer-icon-150x150-1.png
GEO:-41.5137051;173.9565261
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BNZ Business Centre – Wairau Boardroom 92 Market Street Blenheim New Zealand;X-APPLE-RADIUS=500;X-TITLE=92 Market Street:geo:173.9565261,-41.5137051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241023T093000
DTEND;TZID=Pacific/Auckland:20241023T103000
DTSTAMP:20260423T193101
CREATED:20240821T002900Z
LAST-MODIFIED:20240821T002900Z
UID:10000301-1729675800-1729679400@www.chapmaner.co.nz
SUMMARY:Free Webinar: Communicating the Hard Stuff
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””]Communicating the Hard Stuff \nDo you wonder how you can lead your team optimistically when things around you are pessimistic? Do you have days of feeling overwhelmed and worried this may not be temporary and how do you keep a brave face on? \nThis webinar provides an introduction on how to lead and communicate effectively during challenging times.  It will help you understand where and how negativity impacts your organisation so that you can be proactive in managing difficult situations with confidence. \nWe will equip you with some techniques you can use straight away. \nIn this webinar we will cover: \n– Leading positively when everything seems pessimistic \n– How to bring other people up when you’re feeling like **** \n– What to share and what to keep to yourself \n– How to remain authentic \n– Delivering bad news while being positive about the future \n– Addressing negative push back and behaviour \n** Limited space available: maximum two participants per organisation[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/free-webinar-communicating-the-hard-stuff/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20241022T130000
DTEND;TZID=Pacific/Auckland:20241022T143000
DTSTAMP:20260423T193101
CREATED:20240731T101856Z
LAST-MODIFIED:20240731T101856Z
UID:10000292-1729602000-1729607400@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611310134{padding-top: 15px !important;}”][vc_column_text]We know managing performance can at times be challenging\, baffling and……frustrating. \nSuccessfully managing performance requires a combination of skills\, knowledge and practical tools to maximise both individual and team performance results. \nIn this 1.5 hour online seminar you will explore everyday performance management processes and tools\, alongside learning more about options for addressing performance concerns- from early informal intervention through to formal performance improvement plans.  Not to mention tips and tricks for supporting high performance and successful annual appraisals. \nWho is this seminar for? \nThis programme is designed for Business Owners\, Team Leaders or Managers \nBenefits to your Organisation:   \n\nParticipants will better understand the key principles to effective performance management\nParticipants will learn about how to address staff performance issues\nGain a greater understanding of how everyday performance management relates to annual performance appraisals (how to add value)\nGrow management capability and increase consistency of approach in your organisation\nA clear understanding of  legislative requirements\nBuilds confidence so Managers and Leaders are more likely to address issues early\, utilise preventative measures and increase chances of success\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-webinar-4/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240918T093000
DTEND;TZID=Pacific/Auckland:20240918T130000
DTSTAMP:20260423T193101
CREATED:20240410T212429Z
LAST-MODIFIED:20240611T010346Z
UID:10000276-1726651800-1726664400@www.chapmaner.co.nz
SUMMARY:Shifting Mindsets: Boosting Performance
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 18 September 2024\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]You can’t build a house only using a hammer\, just as you can’t build a successful organisation by just giving feedback. You need more tools in your toolbox.   \nIf you want a team that can independently problem solve\, have a growth mindset about opportunities and strive for continuous improvement\, this training is for you. Knowing how to have Coaching Conversations is the equivalent of adding a nail gun to your toolbox.   \nBelieving ‘it is what it is’ and having limited capacity for change can be transformed into a growth mindset through coaching. Good coaching supports development\, motivation\, accountability and performance\, ultimately contributing to the overall success of the organisation.   \nThis interactive workshop provides a comprehensive introduction to coaching conversations alongside effective feedback\, and the benefits of both internal and external coaching strategies.    \nBenefits to your Organisation:   \n\nEffective feedback and coaching conversations support growth. \nImproved leader confidence with a focus on fostering a growth mindset.  \nImproved accountability and performance. \nSolution focused individuals and teams. \nIncreasing internal coaching conversations that promote the organisation’s desired culture and standards.  \n\nOn successful completion of the workshop\, participants will be able to: \n\nRecognise the difference between a Growth Mindset and Fixed Mindset. \nUtilise actions to support a growth mindset.   \nUnderstand the critical ingredients for a successful coaching conversations.  \nProvide effective feedback that promotes improvement and motivates change. \n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text]\n\nGrowth vs Fixed Mindset \nThe importance of the coach’s mindset  \nCreating a high trust environment \nOpen minded = open questions  \nCoaching conversations steps and actions  \nWhen to use coaching conversations vs feedback  \nKey ingredients for effective feedback  \n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/shifting-mindsets-boosting-performance/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/one-on-one-coaching-icon-150x150-1.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240828T113000
DTEND;TZID=Pacific/Auckland:20240828T130000
DTSTAMP:20260423T193101
CREATED:20240506T225022Z
LAST-MODIFIED:20240506T225022Z
UID:10000280-1724844600-1724850000@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Webinars x 2)
DESCRIPTION:[vc_row][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text css=””]These 2 x 1.5hour interactive webinars are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nEach webinar will be limited to a maximum of 9 people to enhance your learning outcome. Attendance at both webinars is required to complete the training. The total cost for the two sessions is $345 + GST. \nTo register: Please book the 28 August session and you will be automatically registered for the second session on 4 September. \nWebinar 1: Wednesday 28 August (11.30am – 1.00pm)\nWebinar 2: Wednesday 4 September (11.30am – 1.00pm) \nParticipants will better understand the rules around the Holidays Act and how to apply it to paying staff correctly which will: \n\nReduce the risk of incorrect payments that could be costly to your business\nEnsure compliance with legislative requirements\n\nLearning Outcomes \nOn successful completion of this workshop participants will be able to: \n\nIdentify the difference between Relative Daily Pay\, Average Daily Pay and otherwise working day and what is included in the calculation for Public Holidays\, Sick Leave\, and Bereavement Leave\nIdentify the difference between Ordinary Weekly Earnings and Average Weekly Earnings and what is included in the calculation for Annual Leave\nFeel more confident when calculating or checking leave and other payments\nEnsure they are meeting their legislative requirements\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1691633653319{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]Types of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts\nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \n  \nPenalties for non-compliance \nPractical Examples and Scenarios  \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation.[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-webinars-x-2-4/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240801T130000
DTEND;TZID=Pacific/Auckland:20240801T143000
DTSTAMP:20260423T193101
CREATED:20240508T004902Z
LAST-MODIFIED:20240508T004902Z
UID:10000281-1722517200-1722522600@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process  (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1695261471459{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]In this webinar you will learn practical skills about the disciplinary process and your obligations. \nYou can attend this session alone for $195 + GST or you can also book the Management of Employee Performance Webinar for a combined price of $345 + GST  \nIf you would like to attend both\, simply book each session individually and we will apply the discount to your invoice after you complete the training. \nWho is this seminar for? \n\nThis programme is designed for Business Owners\, Team Leaders and Managers who have not had formal training or who would benefit from some refresher training\n\nBenefits to your Organisation (when both webinars are completed)  \n\nTeam Leaders and Managers better understand how to address staff issues\ngrow management capability and increase consistency of approach in your organization\nensure compliance with legislative requirements regarding a disciplinary process\nManagers are more likely to successfully address long term absence or other issues early\n\nOn successful completion of the two seminars\, participants will be able to: \n\nIdentify the appropriate process to apply when they have a staff issue\nfeel more confident when addressing staff issues\nensure they are meeting their legislative requirements regarding the process\ndemonstrate strong leadership by addressing issues; contributing to a better culture\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][vc_column_text]The Disciplinary Process \n\nLegal framework\nWhere performance management fits with this process\nMisconduct or serious misconduct\nKey steps of a disciplinary process\nTermination of Employment\nConsiderations\nImplementation\nWhat can happen next?\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-11/
LOCATION:Online Webinar\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240731T093000
DTEND;TZID=Pacific/Auckland:20240731T130000
DTSTAMP:20260423T193101
CREATED:20240321T000304Z
LAST-MODIFIED:20240411T022727Z
UID:10000268-1722418200-1722430800@www.chapmaner.co.nz
SUMMARY:Train the Trainer
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”9199″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 31 July 2024\, 9.30am – 1.00pm\nLocation: Chapman Employment Relations\, 56 Waimea Road\, Nelson \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]This course is designed to assist participants to develop the skills\, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers\, Team Leaders or Senior Team members with induction and/ or training responsibilities. \nBenefits to your Organisation: \n\nParticipants will better understand how adults learn so that they can achieve success at work\nBoost employee skills\, knowledge\, productivity and motivation across the organisation\nIncrease compliance with the organisation’s expected performance standards\, protocols and procedures\, including health and safety requirements\nMinimise issues escalating as they are more likely to be resolved early\nDevelop trainer and effective induction capabilities within your own organisation\n\nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]\n\nWhat is the purpose and role of a trainer?\nLearning styles and practical techniques to support these styles to maximise training outcomes\nUnderstanding barriers to learning and how to overcome these\nQuestioning and assessment techniques to assess learning and plan next steps\nPractical tips and techniques to improve learning and development\nBarriers to communication and techniques for improved communication\nGuiding principles of providing constructive feedback\nImpact of a positive learning and working environment\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/train-the-trainer-6/
LOCATION:Chapman ER\, 56 Waimea Road\, Nelson\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/Train-the-Trainer-icon-150x150-1.png
GEO:-41.2830985;173.2773437
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Chapman ER 56 Waimea Road Nelson New Zealand;X-APPLE-RADIUS=500;X-TITLE=56 Waimea Road:geo:173.2773437,-41.2830985
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240725T093000
DTEND;TZID=Pacific/Auckland:20240725T130000
DTSTAMP:20260423T193101
CREATED:20240325T011354Z
LAST-MODIFIED:20240429T102050Z
UID:10000271-1721899800-1721912400@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}”][vc_column_text]Date/Time: 25 July 2024\, 9.30am – 1.00pm\nLocation: Marlborough Chamber of Commerce\, Āoraki Board Room\, Level 1\, 6/8 Scott Street\, Blenheim \nCost: $345 + GST/delegate (2 delegates $660 + GST\, 3 delegates $930 + GST)[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1552611408853{padding-top: 15px !important;}”][vc_column_text]Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation\, how to improve communication within their team and plan to lead positive change… and much more.  \nThis programme is particularly suited to: \n\nnewly appointed Team Leaders/Supervisors\nexisting Team Leaders who have not had formal training\npotential Team Leaders who can benefit from the foundation skills and knowledge.\n\nBenefits to your Organisation: \n\nteam leaders better understand what can make them most successful\ngrow team leader capability in your organisation\nincrease consistency of leadership\nimprove communication within teams\nequip teams to be better able to improve results  \n\nOn successful completion of this course participants will be able to: \n\nmodel values and attitudes that lead to success\nlead a team effectively\nmanage their own time well\npractice active listening\nset up effective lines of communication within the team\nplan to lead positive change\ndelegate effectively for quality and timely results\nappreciate and utilise team member’s strengths.\n\nPayment and Cancellation Policy\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#cfe4a6″ css=”.vc_custom_1548384820087{padding-top: 15px !important;}”][vc_column_text]Leadership v’s Management\nDefining Leadership and Management\nStrategic Thinking and Planning\nThe change; from Team Member to Leader\nEffectively Managing Your Time \nEffective Communication\nImproving Communication\nBarriers to Effective Communication\nActive Listening\nUnderstanding Communication Styles \nCulture\, Change and the Impact of Happiness at Work\nHigh Performing Teams\nEffective Performance Management\nManaging Change\nThe Impact of Happiness on Results[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-12-3/
LOCATION:Marlborough Chamber of Commerce\, Level 1\, 6/8 Scott Street\, Blenheim\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
END:VEVENT
END:VCALENDAR