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DTSTART;TZID=Pacific/Auckland:20260618T123000
DTEND;TZID=Pacific/Auckland:20260618T131500
DTSTAMP:20260614T014352
CREATED:20260528T223421Z
LAST-MODIFIED:20260601T051349Z
UID:10000362-1781785800-1781788500@www.chapmaner.co.nz
SUMMARY:The Behaviour Creep Effect (Webinar)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WEBINAR[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774918722011{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]How unchecked behaviour escalates into measurable business costs \nWhat starts as “just a joke” can quietly become a serious business risk. \nIn this 45 minute webinar (plus 10 minutes for questions)\, we introduce our Behaviour Creep Effect model\, a practical framework showing how ‘minor’ harassment\, sexism\, and other overlooked behaviour can escalate into reduced productivity\, cultural decline\, and personal grievance exposure. \nThis webinar is designed to help employers recognise the early signs and take timely\, proportionate action before issues become costly. \nIn this session\, we cover: \n\nHow behaviour shifts from isolated → normalised → damaging\nThe language of minimisation (“just joking”\, “too sensitive”) and what it really signals\nThe point where issues move from manageable to legally risky\nWhat a good employer response looks like\nHow early intervention protects both people and profit\n\nPractical\, relevant\, and grounded in NZ legislative requirements\, this webinar is presented by Kay Chapman and Claire Chambers. \nCost: $45 + GST \nPayment: You will be sent an invoice once the session is completed. \nThis webinar is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy [/vc_column_text][vc_row][vc_column][vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-behaviour-creep-effect-webinar/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/08/free-seminars-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260721T093000
DTEND;TZID=Pacific/Auckland:20260721T130000
DTSTAMP:20260614T014352
CREATED:20250313T232148Z
LAST-MODIFIED:20260529T002503Z
UID:10000323-1784626200-1784638800@www.chapmaner.co.nz
SUMMARY:Effective Communication: De-escalating and Difficult Behaviours (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: Tuesday 21 July\, 9.30am – 1.00pm\nLocation: Meeting Room 1\, Marlborough Library\, 15 High St\, Blenheim\nCost:\n$365 + GST (x1 attendee)\n$730 + GST (x2 attendees)\n$986 + GST (x3 attendees) \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774493572913{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text]In many work environments\, we may encounter clients or customers (or other stakeholders) who are anxious\, upset or concerned\, and communicate these emotions in challenging ways \, which  can take its toll on you and your colleagues. \nThis interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person.  We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily. \nLearning Objectives: \nAt the end of this 3.5 hour  program you will have a better understanding of why the challenging behaviour occurs\, how you can identify the early indications and contribute positively to the situation by applying de-escalation techniques\, and making sure you keep yourself and others safe. \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774493605803{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]You\, them and the environment \nUnderstanding the difficult situation and the other person’s behaviour and motivation \n\nTypes of uneasy situations – What are they really saying? What is happening for them?\n\nUnderstanding your own reactions to conflict \n\nResponding v reacting\nWhat you are bringing to the situation\n\nPreventing poor situations from escalating \n\nHigh quality conversations set the tone – first impressions count\nActive listening techniques\nUnderstanding your audience – reassuring\, respecting\, empathising.\n\nTechniques for dealing positively with challenging behaviour \n\nDefusing situational anger – de-escalation techniques\nExiting the situation – leaving the other person with dignity\n\nKeeping safe \n\n\n\nPhysical and emotional safety\nTeamwork & support – debriefing after an event\nConducting yourself professionally after a difficult encounter\nUnderstanding how you can make a positive difference\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/effective-communication-de-escalating-and-difficult-behaviours-blenheim-3/
LOCATION:Marlborough Library Meeting Room 1\, 15 High Street\, Blenheim\, Marlborough\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/07/effective-communications-icon-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260722T110000
DTEND;TZID=Pacific/Auckland:20260722T123000
DTSTAMP:20260614T014352
CREATED:20260325T011423Z
LAST-MODIFIED:20260505T010710Z
UID:10000352-1784718000-1784723400@www.chapmaner.co.nz
SUMMARY:Understanding Payroll  (Online Workshops)
DESCRIPTION:[vc_row][vc_column]ABOUT THE TRAINING[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”” accent_color=”#61c3a7″][vc_column_text css=””]These 2 x 1.5-hour interactive online workshops are designed for anyone who administers payroll either manually or using an online system that “does all the working out for them”.  The workshop will include an introduction to the essentials of the Holidays Act as well as the practical application of paying employees in various scenarios.   \nIn this training\, we’ll cover: \nTypes of employment\nPrivacy and record keeping\nMinimum entitlements including shift cancellations and zero hour contracts \nAnnual Leave\nMinimum Entitlements\nDefinitions for leave calculations\nPayment of Annual leave \nPublic & Alternative Holidays\, Sick Leave and Bereavement Leave\nMinimum Entitlements\nRelevant Daily Pay\, Average Daily Pay and Otherwise Working Day\nOther factors to consider \nParental Leave\nACC\nKiwiSaver \nPenalties for non-compliance \nPractical Examples and Scenarios: \nMeet Chloe\, a typical employee\, who takes all types of leave including parental and bereavement leave. Chloe changes her work status from full time to part time and has salary changes and more. \nLearn how to pay Chloe correctly in each scenario applying the legislation. \nAttendance at both workshops is required to complete the training. The total cost for the two sessions is $365 + GST. \nTo register: Please book the 22 July session and you will be automatically registered for the second session on 29 July. \nDates: Wednesday 22 + 29 July 2026 respectively (11.00am – 12.30pm) \nThese workshops are intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy  \nPayment and Cancellation Policy\nClick here for details[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/understanding-payroll-online-workshops/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/payroll-what-you-need-to-know-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260723T110000
DTEND;TZID=Pacific/Auckland:20260723T123000
DTSTAMP:20260614T014352
CREATED:20260602T224723Z
LAST-MODIFIED:20260602T232513Z
UID:10000364-1784804400-1784809800@www.chapmaner.co.nz
SUMMARY:Holding the Standard: What to do when behaviour starts to slip (Online Workshop)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE ONLINE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774918722011{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]In most workplaces\, small issues build quietly. Behaviour shifts. Standards soften. Lines get blurred. \nWhat is left unchecked early\, often becomes much harder to manage later. \nThis practical workshop gives leaders and managers a simple\, structured approach to recognise warning signs\, respond before issues escalate\, and maintain clear\, consistent standards across the organisation. \nMany leaders see problems forming but hesitate: \n\nIs this serious enough to act on?\nAm I overreacting? Am I underreacting?\nWhat can I do now without making it bigger than it is?\n\nDoing nothing carries its own risk. \nThis session focuses on how to take early\, practical action with confidence. \nWho should attend? \nAnyone responsible for managing people\, setting expectations and addressing behaviour. \nWe also offer a tailored in-house workshop for your organisation. Here is the link – Great Place to Work: Everyday Healthy Habits of Teams \nWhat you’ll walk away with \n\nConfidence identifying when behaviour is starting to slip\nClear judgement on when to step in\nPractical options to address issues before things escalate\nA more consistent\, fair approach to managing behaviour\nSimple ways to reinforce expectations and close gaps\n\nWhat we cover \n\nHow leaders influence workplace standards and culture\nThe early signs that behaviour is starting to shift\nWhy issues are often left too long and the risk in that\nWhere behaviour becomes a business and legal risk\nUnderstanding harassment and workplace obligations in a practical way\nThe role of consistency\, fairness\, and timely decisions\nSimple ways to reset expectations and reinforce standards\nBuilding a proactive culture where poor behaviour does not gain ground\n\nPayment: You will be sent an invoice once the session is completed. \nThis online workshop is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy  \nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column][vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/holding-the-standard-what-to-do-when-behaviour-starts-to-slip-online-workshop/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2026/06/managing-difficult-employee-behaviours-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260812T110000
DTEND;TZID=Pacific/Auckland:20260812T123000
DTSTAMP:20260614T014352
CREATED:20260325T235751Z
LAST-MODIFIED:20260505T011141Z
UID:10000355-1786532400-1786537800@www.chapmaner.co.nz
SUMMARY:The Disciplinary Process (Online Workshop)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WEBINAR[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774494326028{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]When a workplace issue needs a more formal response\, it’s essential to follow a fair and robust disciplinary process. Getting it wrong can be costly\, time-consuming\, and frustrating. This practical online workshop gives you a clear\, step-by-step approach from the first sign of an issue (“I think we have a problem”) through to a confident\, well-managed outcome with practical tips and tricks along the way. \nThis 1.5-hour online workshop is practical\, focused\, and designed for employers and managers who want clear guidance they can apply straight away. \nIn this workshop\, we cover: \n\nPerformance vs behaviour – choosing the right process\nMisconduct vs serious misconduct\nKey steps of a disciplinary process\nConsiderations and implementation\nAvoiding common process issues and pitfalls\nTermination of employment\nOutcomes and what can happen next\n\nThis workshop works well on its own and is also great when combined with our Successful Management of Employee Performance webinar for a complete approach. Each workshop is $205 + GST or $365 + GST when booked together. \nThis online workshop is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy  \nPayment and Cancellation Policy\nClick here for details[/vc_column_text][vc_row][vc_column][vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ accent_color=”#61c3a7″][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-disciplinary-process-webinar-17/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/personal-grievances-icon_150x150-1-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260910T110000
DTEND;TZID=Pacific/Auckland:20260910T123000
DTSTAMP:20260614T014352
CREATED:20260326T001735Z
LAST-MODIFIED:20260520T215256Z
UID:10000353-1789038000-1789043400@www.chapmaner.co.nz
SUMMARY:Successful Management of Employee Performance (Online Workshop)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WEBINAR[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774494165770{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Managing performance well is one of the most important and often uncomfortable parts of being an employer. This practical online workshop is designed to help you confidently set expectations\, manage performance day to day\, and address issues early and fairly\, while staying aligned with good employment practice and legal obligations. \nThis 1.5-hour online workshop is practical\, focused\, and designed for employers and managers who want clear guidance they can apply straight away. \nIn this workshop\, we cover: \n\nGetting the best from our performance management processes\nTips for setting (or resetting) clear standards\nEveryday performance conversations and strategies\nAddressing issues early\nPerformance improvement plans\nNext steps if needed\n\nThis workshop works well on its own or can be combined with our Disciplinary Process webinar. Each workshop is $205 + GST or $365 + GST when booked together. \nThis online workshop is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy  \nPayment and Cancellation Policy\nClick here for details[/vc_column_text]
URL:https://www.chapmaner.co.nz/training/successful-management-of-employee-performance-online-workshop-2/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/performance-management-icon_150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260916T093000
DTEND;TZID=Pacific/Auckland:20260916T130000
DTSTAMP:20260614T014352
CREATED:20260520T230616Z
LAST-MODIFIED:20260520T230652Z
UID:10000360-1789551000-1789563600@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Nelson)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1552611383036{padding-top: 15px !important;}” accent_color=”#cfe4a6″][vc_column_text css=””]Date/Time: 6 November 2025\, 9.30am – 1.00pm\nLocation: TBC (Nelson) \nCost: $365 + GST / delegate\n \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1779318150874{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Join us at this workshop designed to elevate your leadership skills and empower you with practical tools and tips. This program is our most popular and perfect for newly appointed team leaders\, existing leaders seeking formal training\, and potential leaders looking to build a strong foundation. \nYou’ll learn effective delegation\, improve communication\, utilise people’s strengths within your team\, and plan for positive change. \nWith a maximum of 12 participants per session\, you’ll receive personalised attention to enhance your learning experience. Don’t miss this opportunity to develop your skills and lead your team to success! \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1779318171953{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Leadership:\nLeadership v’s Management styles of people management\nThe benefits of a high performing team and how to cultivate\nUtilising high trust\nEffectively managing your time and delegation \nEffective Communication\nAdaptive communication\nCommunication as a standard\nBarriers to Effective Communication\nUsing influence and listening as a leadership tool \n Performance vs Behaviour\nWhat is the difference?\nTips for supporting behaviour change\nEffective praise and feedback \nCulture –  Impact of Happiness at Work\nThe Impact of Happiness on Results (engagement and performance)\nTips and strategies for support a positive workplace culture[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-nelson-3/
LOCATION:TBC\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20260917T103000
DTEND;TZID=Pacific/Auckland:20260917T120000
DTSTAMP:20260614T014352
CREATED:20250327T014241Z
LAST-MODIFIED:20260602T001805Z
UID:10000328-1789641000-1789646400@www.chapmaner.co.nz
SUMMARY:Building Resilience: Thriving in Tough Situations (Online workshop)
DESCRIPTION:[vc_row gap=”35″][/vc_row][vc_column][/vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1774558037905{padding-top: 15px !important;}” accent_color=”#61c3a7″][vc_column_text css=””]When things get tough\, resilience can be the difference between struggling and staying on track. Resilient leaders and teams adapt and recover during difficult situations. \nIt’s well known that high levels of emotional intelligence and resilience in a team reduce conflict\, increase job satisfaction and improve performance. \nResilient team members respond calmly and strategically to adverse situations\, staying on track instead of letting roadblocks slow them down or throw them off course. \nResilience and emotional intelligence are essential skills in today’s changing environment. The great news is…. we can improve our resilience and emotional intelligence!  This course is designed to provide participants with a comprehensive understanding of resilience and practical strategies to improve the way they deal with tough situations.  \nWHO IS THIS FOR:  \nThis interactive online workshop is designed for Business Owners\, Team Leaders\, Managers and Team Members….. Anyone looking to apply resilience in their professional and daily lives. \nThis online workshop is intentionally not recorded to encourage open discussion and protect privacy. Click here to read our Webinar Privacy & Recording Policy  \nPayment and cancellation policy\nClick here for details[/vc_column_text][vc_row][vc_column]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”” accent_color=”#61c3a7″][vc_column_text css=””]\n\nWhat is resilience?\nUnderstanding pressure and strain and its effects\nUnderstanding reacting vs responding when under pressure\nTechniques to manage and reduce our under-pressure behaviours\nPractical strategies to strengthen our own resilience and support resilience in our teams\nPractical strategies for using resilience to manage the tricky stuff\nEffective ways to reset and recover during and after pressure\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/building-resilient-thriving-in-touch-situations-online-workshop/
LOCATION:Online Workshop\, Via Email Weblink\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/managing-employees-icon_150x150_C-new.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20261020T093000
DTEND;TZID=Pacific/Auckland:20261020T130000
DTSTAMP:20260614T014352
CREATED:20260520T232330Z
LAST-MODIFIED:20260521T011929Z
UID:10000361-1792488600-1792501200@www.chapmaner.co.nz
SUMMARY:The Ultimate Team Leader (Blenheim)
DESCRIPTION:[vc_row gap=”35″ disable_element=”yes”][vc_column width=”1/2″][vc_single_image image=”5900″ alignment=”center”][/vc_column][vc_column width=”1/2″]THE DETAILS[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1779312181583{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Date/Time: Tuesday 20 October 2026\, 9.30am – 1.00pm\nLocation: Marlborough Library\, Meeting Room 1\, 15 High Street\, Blenheim \nCost: $365 + GST/delegate \nCancellation Policy:  click here for details[/vc_column_text][/vc_column][/vc_row][vc_row gap=”35″][vc_column]ABOUT THE WORKSHOP[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1779312094240{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Join us at this workshop designed to elevate your leadership skills and empower you with practical tools and tips. This program is our most popular and perfect for newly appointed team leaders\, existing leaders seeking formal training\, and potential leaders looking to build a strong foundation. \nYou’ll learn effective delegation\, improve communication\, utilise people’s strengths within your team\, and plan for positive change. \nWith a maximum of 12 participants per session\, you’ll receive personalised attention to enhance your learning experience. Don’t miss this opportunity to develop your skills and lead your team to success! \nPayment and Cancellation Policy\nClick here for details \nAttendee Wellbeing Information\nClick here for details[/vc_column_text]COURSE CONTENT[vc_separator color=”custom” align=”align_left” border_width=”3″ el_width=”30″ css=”.vc_custom_1779312108186{padding-top: 15px !important;}” accent_color=”#61C3A7″][vc_column_text css=””]Leadership\nLeadership v’s Management styles of people management\nThe benefits of a high performing team and how to cultivate\nUtilising high trust\nEffectively managing your time and delegation \nEffective Communication\nAdaptive communication\nCommunication as a standard\nBarriers to Effective Communication\nUsing influence and listening as a leadership tool \n Performance vs Behaviour\nWhat is the difference?\nTips for supporting behaviour change\nEffective praise and feedback \nCulture-  Impact of Happiness at Work\nThe Impact of Happiness on Results (engagement and performance)\nTips and strategies for support a positive workplace culture[/vc_column_text][/vc_column][/vc_row]
URL:https://www.chapmaner.co.nz/training/the-ultimate-team-leader-blenheim-13/
LOCATION:Marlborough Library Meeting Room 1\, 15 High Street\, Blenheim\, Marlborough\, New Zealand
CATEGORIES:Public Training and Seminars
ATTACH;FMTTYPE=image/png:https://www.chapmaner.co.nz/wp-content/uploads/sites/82/2023/09/ultimate-team-leader-150x150-new.png
END:VEVENT
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