Preventing & Responding to Workplace Bullying & Harassment
Course Outline:
What is Bullying & Harassment & how to deal with it.
The legislation
Definitions: sexual harassment, racial harassment, harassment and bullying
The impact of harassment or bullying
What staff should do if they feel harassed or bullied at work
What Supervisors and Managers must do
What the Company must do
Resources available and what happens when you make a formal complaint
Preventing Bullying & Harassment
Defining your desired workplace culture
Good management practices
Setting out clear standards of expected behaviour
Bullying prevention policies
Education
Assessing workplace culture
Responding to complaints of bullying (informal, mediation, formal investigations)
Learning objectives:
Participants will learn…
what behaviours are unacceptable and the damage they cause
what legislation applies, what they need to do and where to go for help
the steps to take to aid the prevention of bullying in their workplace