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What to Say When

Posted by on 21 September 2018 | 0 Comments

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Dealing with an Angry Person 

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What to Say When

Posted by on 20 August 2018 | 0 Comments

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You are picking on me! 

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What to Say When

Posted by on 8 July 2018 | 0 Comments

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Below is the first in our series of one liners we use in response to challenging behaviours. We hope they come in handy for your own work situations. If you have any of your own that work please email them in and we can include them.  

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