New Zealand
03 545 0877
Full Day Workshop
The Principles of Staff Management (without roleplay) Presented by Keith Vaughan
Providing practical and proven strategies - to assist first time team leaders/managers to operate with confidence, get the best out of staff and tackle the tough issues.
Date: Thursday 27 June 2013, 9.00am – 4.00pm
Venue: Chapman Employment Relations 56 Waimea Road
Cost: $320 + GST pp (discount for 3+participants) - numbers limited
First principles of managing people
- Best practice examples of managers / supervisors
- Perceptions of staff determine HOW we manage them
- Setting clear standards and expectations - do staff know what is expected of them and when they are not meeting the expectations?
- Developing clear communication strategies
- Delegation as development, not dumping
- Getting rid of demotivating elements
Dealing with short of acceptable standards
- What are the behaviour / performance issues?
- Why things go wrong and how to deal with them - addressing issues as & when
- What is the cause of this unacceptable behaviour/performance occurring?
- How to stop the incorrect behaviour/performance before discipline
- Focussing on correction, not being vindictive or punishing
- Strategies for handling difficult behaviour / Dealing with conflict, criticism
- Addressing the issues, when left no choice - what to do when all else fails
- Staying away from discipline
Keith Vaughan has extensive experience after working at the Employers and Manufacturers Association for many years
APPLY TO:
Keith Vaughan | KVConsulting
